Joshua D Thornton

• Enhanced customer satisfaction with timely troubleshooting and resolution of product-related issues.
• Implemented effective upselling strategies by identifying additional product needs among existing clientele base.
• Continuously refined personal sales techniques through regular feedback and coaching sessions with management.
• Assisted in the development of sales forecasts and strategies, contributing to the overall growth and success of the organization.
• Delivered comprehensive training sessions to new hires, improving their competency in selling products effectively.
• Leveraged CRM tools to track leads, manage opportunities, and optimize overall sales performance throughout the organization.

Details Available upon request

injured during basic training. Details available upon request.

• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Provided on-the-job training to newly hired workers and team members.