Royale Johnson
Los Angeles,California
Summary
6+ years Hospitality Experience, Known for building customer relations by creating a friendly business and professional environment to all, aiming to build a committed customer base, and drive sales by giving the best hospitality service. My goal is to work for a reliable and succesful company where i’m able to show my skills, strengths and provide a great experience for patrons and fellow team members.
Overview
6
6
years of professional experience
Work History
Bartender
Dames and Games
Los Angeles, CA
08.2021 - 05.2024
- Maintain and Secure accurate cash drawers
- Generated high ticket averages
- Memorize menus, Bottles of Spirits, Champagne, food and drink specials
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Bottle Server
The Parlor
Los Angeles, CA
06.2021 - 08.2021
- Greeted customers, provided menus and answered questions about menu items.
- Assisted in seating guests and ensured guests were comfortable throughout their stay.
- Restocked bar supplies such as ice, garnishes, napkins, straws during shift.
- Removed empty bottles and glasses from tables after each course was served.
- Calculated charges, issued table checks, and collected payments from customers.
Server
Gold Room Chicago
Stone Park, IL
07.2018 - 02.2020
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IllinoisReal Estate
College of Dupage
Glen Ellyn, IllinoisSkills
- Proficient on numerous POS systems (Aloha, Toast)
- Manage cash drawers
- Secure payments from customers
- Proficient in Spirit knowledge
- Proficient in menu knowledge
- Professional Customer Service
- Strong Team Leadership
- Cash and credit transactions
- Time Management
- Professional Appearance
- Responsible Alcohol Service
- Social Media Savvy
- Builds positive rapport w customer & client relations
- Multitasking
- Fast paced environments
Affiliations
I am a developing artist, singer, & writer currently working on my first EP.
Timeline
Bartender
Dames and Games
08.2021 - 05.2024
Bottle Server
The Parlor
06.2021 - 08.2021
Server
Gold Room Chicago
07.2018 - 02.2020
High School Diploma -
Bolingbrook High School
Real Estate
College of Dupage
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