Rozalynn Brown
Turlock,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervior
Perfect Union
05.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Collected, arranged, and input information into database system.
- Opened and closed the store.
Inventory Specialist
Highway 33
04.2022 - 12.2023
- Maintaining an accessible and organized filing system for sales and administrative professionals.
- Providing assistance to management team members and executives as needed.
- Performing data entry duties in regards to metrics, sales figures and other key data.
- Creating and processing sales in a timely manner.
- Expediting requests rush orders and altering sales orders and shipping information as required.
Dispensary Representative
Authentic 209
05.2021 - 04.2022
- Advising customers on suitable cannabis products based on their needs, preferences, budgets, and strain selection.
- Processing customers payments using the dispensary Point of Sale system.
- Educating customers on the safe use of their selected products.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Retail Sales Lead
FireHouse
03.2019 - 05.2021
- Monitoring sales performance and addressing issues when necessary.
- Completing sales reports and other administrative work.
- Addressing customer service issues that need to be escalated.
- Supporting the sales team as needed.
- Selling cannabis products or helping sales staff negotiate and close deals.
Education
GED - undefined
Turlock HighSchool
Skills
- 4 Years Cannabis Sales and Merchandising
- Creative, goal-driven, with an upbeat attitude
- Proficient in:
- Treez
- METRC
- Weedmaps
- Indica Online
- Google Suite
- Microsoft Office 365
Certification
California ServSafe - Food Handler Certificate
Timeline
Supervior
Perfect Union
05.2024 - Current
Inventory Specialist
Highway 33
04.2022 - 12.2023
Dispensary Representative
Authentic 209
05.2021 - 04.2022
Retail Sales Lead
FireHouse
03.2019 - 05.2021
GED - undefined
Turlock HighSchool