Rubaead Ahmed
Ocean Township
Summary
Experienced with patient registration, insurance verification, and data management and financial operation. Possess strong interpersonal skills to provide exceptional patient support with multilingual advantage. Always aiming for growth and excellence.
Overview
17
17
years of professional experience
Work History
Patient Access Representative
RWJBH - Monmouth Medical Center
09.2023 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Demonstrated excellent problem-solving skills by identifying potential bottlenecks within the registration process and implementing effective solutions to address them.
Store Manager of Operations
Dunkin'
08.2020 - 09.2023
- Managed purchasing, sales, marketing and customer satisfaction efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Recruited, hired, and trained initial personnel, approved regular payroll submissions for employees.
CAP Team 2
Walmart
08.2008 - 12.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Data Collection Enumerator
BIDS- Bangladesh Institue of Development Studies
06.2017 - 11.2017
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Resolved any discrepancies in collected data by cross-referencing records and following up with respondents when needed.
- Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
Education
Bachelor of Science - Economics
Jahangirnagar University
Savar, Dhaka, Bangladesh 07-2015
Skills
- Customer service
- Insurance verification
- Patient registration
- Proficiency in MS Office
- Data management and data entry skills
- Payment collection
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Spanish
Limited Working
Timeline
Patient Access Representative
RWJBH - Monmouth Medical Center
09.2023 - Current
Store Manager of Operations
Dunkin'
08.2020 - 09.2023
Data Collection Enumerator
BIDS- Bangladesh Institue of Development Studies
06.2017 - 11.2017
CAP Team 2
Walmart
08.2008 - 12.2019
Bachelor of Science - Economics
Jahangirnagar University
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