Ruben Acosta
Trenton
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
10.2022 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Associate of Science - Business Administration
Mercer County Community College
Trenton, NJ05.2025
Skills
- Regulatory Compliance
- Team Collaboration
- Clerical Support
- Customer Support
- Inventory Control
- Complex Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
10.2022 - Current
Associate of Science - Business Administration
Mercer County Community College
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