Ruben Aguilar-Lima
Brooklyn ,NY
Summary
Dynamic and results-driven professional with extensive experience at Maya Taqueria, excelling in customer service and team management. Proven ability to enhance customer relations and train staff effectively. Recognized for maintaining high standards in store operations and fostering a friendly atmosphere, ensuring repeat business and customer satisfaction.
Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Trustworthy and dedicated, with 3+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CASHIER/SERVER
MAYA TAQUERIA
168 5th Avenue
07.2022 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
STORE MANAGER
MAYA TAQUERIA
637 VANDERBILT AVENUE
08.2023 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Prep Cook
Keyfood Marketplace
6620 Avenue U
04.2021 - 06.2022
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Education
High School Diploma -
THE SCHOOL FOR HUMAN RIGHTS
Brooklyn, NY06-2022
Skills
- Customer service
- Training and mentoring
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer relations
- Multitasking and organization
- Friendly, positive attitude
Languages
Spanish
Full Professional
English
Full Professional
Certification
- Certified, QUALIFYING CERTIFICATE IN FOOD PROTECTION
Timeline
STORE MANAGER
MAYA TAQUERIA
08.2023 - 03.2024
CASHIER/SERVER
MAYA TAQUERIA
07.2022 - 05.2025
Prep Cook
Keyfood Marketplace
04.2021 - 06.2022
High School Diploma -
THE SCHOOL FOR HUMAN RIGHTS