Ruben Alvarez
El Paso
Summary
Dynamic Office Manager and Medical Billing Specialist with extensive experience in healthcare administration and front office operations. Proven track record in optimizing patient flow, managing billing processes, and ensuring compliance with Medicare, Medicaid, and private insurance requirements, leading to improved patient satisfaction and efficient operations.
Overview
28
28
years of professional experience
Work History
Office Manager
Pediatric Office - Amado Ramirez Jr. MD
El Paso
07.2014 - Current
- Supervised office staff and coordinated employee responsibilities to enhance team collaboration
- Managed daily front office operations and appointment scheduling to ensure efficient patient flow
- Ensure smooth daily clinic operations and patient service
- Processed medical billing efficiently, insurance verification, and claims processing
- Oversaw accounts receivable operations and accounts payable
- Process payroll and oversee financial office operations
- Maintained physician credentialing and insurance contracting to support compliance and operational readiness
Accounts Manager Supervisor
RespMed
El Paso
08.2013 - 10.2013
- Oversaw medical billing and collections department, ensuring compliance and accuracy in processes
- Processed claims for Medicaid Managed Care, Medicare, and private insurance
- Coordinated billing follow-ups and collections activities to optimize recovery of outstanding payments
- Compiled and analyzed weekly and monthly projection and aging reports to inform financial decision-making
- Maintained accurate financial and billing records
- Provided customer service and handled patient account inquiries
Coding & Processing Specialist
National Seating & Mobility
Anaheim
08.2012 - 08.2013
- Reviewed and coded work orders to ensure accurate fulfillment of medical equipment needs
- Ensured timely and accurate processing of equipment orders
- Categorized order details and verified pricing to maintain precise records
- Communicated with branch offices and manufacturers to clarify and confirm order specifications
Office Manager
Sarah Medical Equipment
Santa Monica
11.1998 - 08.2013
- Managed accounts payable and accounts receivable to ensure timely payments and accurate financial records
- Performed medical billing and collections for Medi-Cal, Medicare, and private insurance, enhancing revenue cycle efficiency
- Prepared financial reports and weekly income projections
- Assisted patients with billing questions and insurance issues, improving patient satisfaction and understanding of financial responsibilities
- Ensured compliance with state licensing and company policies
- Processed authorizations and gathered required medical documentation
Education
General Studies -
Bel Air High School
El Paso, TX01-1984
Medical Billing and Coding -
Vantage College
El Paso, TXSkills
- Billing and coding
- ICD-10 and CPT coding
- Medicare billing
- Insurance verification
- Accounts management
- Financial reporting
- Healthcare documentation skills
- Microsoft Office proficiency
- Customer service
- Medical terminology
- Bilingual: English and Spanish
Languages
- English
- Spanish
Timeline
Office Manager
Pediatric Office - Amado Ramirez Jr. MD
07.2014 - Current
Accounts Manager Supervisor
RespMed
08.2013 - 10.2013
Coding & Processing Specialist
National Seating & Mobility
08.2012 - 08.2013
Office Manager
Sarah Medical Equipment
11.1998 - 08.2013
General Studies -
Bel Air High School
Medical Billing and Coding -
Vantage College