Ruben Arevalo

• Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
• Trained team members in successful strategies to meet operational and sales targets.
• Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Bolstered sales and inventory management by effectively controlling daily parts program activities.
• Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
• Implemented a robust tracking system for warranty claims processing which expedited resolution times while minimizing losses.
• Established a comprehensive returns policy that balanced customer satisfaction with business objectives.

Parts deliveries check ins.

Commercial sales

Front counter sales

Inventory management

Opening manager

Closing manager

Cash management

Dispatch parts deliveries drivers

• Worked to build relationships with customers and built potential for additional sales.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Increased sales and customer satisfaction through personalized servicing.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Managed customer from initial contact to closing with attention to detail to build loyalty.
• Provided product benefits and advantages and discussed pricing with interested parties.

• Increased sales through effective merchandising, attractive displays, and strategic product placement.
• Developed a well-trained team by conducting regular training sessions on seafood knowledge, safety, and customer service skills.
• Resolved customer issues promptly and professionally, demonstrating commitment to exceptional service standards.
• Managed inventory levels efficiently by conducting regular stock checks and placing timely orders with suppliers.
• Maintained clear lines of communication across the store''s departments to ensure seamless operations and a unified customer experience.
• Enhanced customer satisfaction by providing knowledgeable assistance and personalized recommendations for seafood selections.
• Maintained high-quality standards by ensuring proper storage, temperature control, and handling of seafood products.
• Collaborated with store management to develop promotional strategies that increased sales during peak seasons or special events.
• Performed regular quality control checks on incoming shipments, rejecting any subpar products and working closely with suppliers to address any issues promptly.
• Assisted with department budgeting and forecasting, ensuring alignment with overall store financial goals and objectives.
• Ensured compliance with all applicable health codes and regulations to maintain a safe working environment for employees and customers alike.
• Improved profit margins through effective cost control measures and accurate pricing strategies.
• Prepared and placed seafood cuts and products in display counter to appeal to customers.
• Wrapped, weighed, labeled and priced cuts of seafood.
• Created clean and inviting appearance for fresh seafood cases to encourage sales.
• Provided detailed information to customers about available seafood products and self-service items.
• Managed daily work schedules for seafood staff.
• Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.