RUBEN CARRIZALES
Pasadena,TX
Summary
Experienced Banker with 9+ years of expertise in supervising and training tellers, managing bank operations, and ensuring financial accuracy. Possesses strong attention to detail, proficiency in Microsoft Office and QuickBooks, and bilingual communication skills.
Overview
10
10
years of professional experience
Work History
Universal Banker - Teller Supervisor
Global One Bank
Houston, TX
04.2023 - 08.2024
- Opened Global One Bank, establishing teller duties and policies, ensuring operational efficiency
- Supervised and trained tellers and new accounts bankers
- Managed vault and bank GLs, maintaining financial accuracy and security
- Serviced commercial and personal accounts
- Open accounts including Checking, Savings, CDs, and IRAs, ensuring accuracy and compliance
- Prepared outgoing shipments to Federal Reserve Bank.
- Assisted customers with online banking setup and troubleshooting issues associated with digital banking platforms.
- Ensured compliance with all applicable federal regulations including Bank Secrecy Act, Anti-Money Laundering regulations, OFAC requirements.
Teller - Banker - Temp Agency Supervisor
Frontline Personnel
Houston, TX
06.2018 - 12.2023
- Train new temp agency tellers and bankers
- Assist agency owner in managing operations, contributing to company growth and stability
- Supervised and trained tellers
- Marketed banking products and services
- Opened various accounts, ensuring compliance and customer satisfaction
- Served clients' banking needs
Personal Banker
First Convenience Bank
Houston, TX
10.2016 - 01.2018
- Managed and balanced the bank vault daily, maintaining accuracy and security
- Promoted bank services through personal contact with customers.
- Responded promptly to customer emails, phone calls and requests for information.
- Cross-sold banking products such as credit cards, loans, etc.
- Developed relationships with customers by providing exceptional service.
- Collaborated with team members to meet branch targets and objectives.
Customer Service Representative
PLS Check Cashers
Pasadena, TX
10.2014 - 01.2016
- Answered phone calls and assisted customers with inquiries/requests
- Assisted customers with check cashing, wire transfers, money order orders, etc.
- Maintained a balanced drawer throughout shift.
- Printed out final closeout balance reports.
- Assisted with teller audits.
- Balanced vault.
- Processed incoming/outgoing shipment.
- Excelled monthly goals in products and services offered.
Education
High School diploma -
Pasadena Memorial HS
Pasadena, TX06.2015
San Jacinto College
Skills
- Customer Service
- Banking
- Computer skills
- Math skills
- Attention to detail
- Microsoft Office
- QuickBooks
- Bilingual
- Invoicing
- Cash handling
- Employee training
- Problem solving
- Time management
- Branch operations
- Sales and Cross-selling
Timeline
Universal Banker - Teller Supervisor
Global One Bank
04.2023 - 08.2024
Teller - Banker - Temp Agency Supervisor
Frontline Personnel
06.2018 - 12.2023
Personal Banker
First Convenience Bank
10.2016 - 01.2018
Customer Service Representative
PLS Check Cashers
10.2014 - 01.2016
High School diploma -
Pasadena Memorial HS
San Jacinto College
Similar Profiles
Sushant NiroulaSushant Niroula
Relationship Manager at Global IME BankRelationship Manager at Global IME Bank
Smriti ChhetriSmriti Chhetri
Operation Department at Global Ime Bank LimitedOperation Department at Global Ime Bank Limited
Judith E. Russell DookanJudith E. Russell Dookan
EDD INVESTIGATOR at Insight Global / Valley BankEDD INVESTIGATOR at Insight Global / Valley Bank
Melissa PachecoMelissa Pacheco
Dealer Support Manager at Sunnova Energy Corp.Dealer Support Manager at Sunnova Energy Corp.
Crystal ButlerCrystal Butler
Certified Sales Professional at Big Star HondaCertified Sales Professional at Big Star Honda