Ruben Cruz
Reading,PA
Summary
Experienced Manufacturing Supervisor with a strong foundation in raw materials, production processes, and quality control standards. Proven track record of enhancing production output and quality through a methodical approach. Skilled in implementing major plant changes such as equipment upgrades, process modifications, and retooling processes. Known for effective communication, problem-solving abilities, and motivational leadership style that drives team success.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Reading Mitsubishi
01.2025 - Current
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted market research to identify trends and opportunities, informing sales strategies.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Trained and mentored junior sales staff, fostering a culture of continuous improvement.
- Implemented CRM systems for tracking client interactions, improving follow-up efficiency.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Manufacturing Supervisor
Mitsubishi Chemical Group
05.2015 - 01.2025
- Improved production efficiency by implementing lean manufacturing principles and streamlining processes.
- Reduced downtime by conducting regular equipment maintenance and addressing issues promptly.
- Ensured product quality through rigorous inspection processes and adherence to industry standards.
- Collaborated with cross-functional teams to achieve production goals and optimize workflow.
- Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.
- Implemented safety protocols, reducing workplace injuries, and ensuring compliance with regulatory requirements.
- Led safety meetings and monitored compliance with gear requirements and best practices.
- Operate Machinery as needed
- Assist as a safety coordinator
- Mentor new employees
Education
High School Diploma -
Reading Senior High School
Reading, PA06.2009
Skills
- Detail-oriented
- Flexible and adaptable
- Team collaboration
- Heavy lifting
- Verbal and written communication
- Inventory control
- Product defect identification
- Hand and power tools
- Osha compliance
- Problem solving
- Relationship building
- Team training
- Safety protocols
- Priority management
- Quality assurance
- Shipment coordination
- Product inspection
Accomplishments
- Leadership course
- Osha 30 hours
Languages
Spanish
Native or Bilingual
Education
other
Timeline
Sales Consultant
Reading Mitsubishi
01.2025 - Current
Manufacturing Supervisor
Mitsubishi Chemical Group
05.2015 - 01.2025
High School Diploma -
Reading Senior High School
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