Ruben Freeman

• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Assessed customer needs to provide assistance and information on product features.

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• Used technology resources to assist customers in locating and selecting items.
• Upsold additional items based on customer interests and needs.
• Provided accurate information about products, prices, and services.
• Engaged customers in friendly, professional dialogue to determine needs.

• Tracked sales performance metrics to identify trends in market place.
• Maintained up-to-date knowledge of store merchandise and policies.
• Assisted customers with product selection, sizing and styling.
• Professionally handled customer complaints.

• Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
• Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
• Adhered strictly to hygiene protocols when handling food items or preparing meals.