Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruben Gandara

Pasadena,TX

Summary

I am 22 years old student, currently wrapping up my sophomore year at the San Jacinto College. I am dedicated to pursuing a Bachelor's degree in Computer Science at University of Houston . Over the past three years, I've honed my skills in sales, communication, and technology through my work in the retail industry.

Overview

4
4
years of professional experience

Work History

Estore Specialist

H-E-B Grocery
Pasadena, TX
06.2022 - 04.2024
  • Provided customer service by responding to inquiries and resolving complaints.
  • Maintained store inventory by restocking shelves and removing expired items.
  • Assisted customers in locating products in the store.
  • Performed opening and closing procedures for the store including counting money, turning off lights, locking doors.
  • Ensured compliance with safety regulations in the workplace.
  • Educated customers about product features, benefits, warranties.
  • Participated in team meetings to discuss goals and strategies for improving customer service.
  • Developed processes for efficient order fulfillment operations.
  • Initiated friendly conversation with customers to determine level of assistance required.

Personal Stylist - Sales Associate

Nordstrom
Houston, TX
09.2021 - 06.2022
  • Assisted clients in selecting appropriate clothing for special occasions and everyday wear.
  • Created personalized looks that complemented individual body shapes, lifestyle, and budget.
  • Provided expertise on current fashion trends and styling techniques.
  • Organized client wardrobe to maximize outfit options while minimizing clutter.
  • Conducted research on upcoming fashion trends and colors for seasonal collections.
  • Coordinated with designers and other industry professionals to source unique pieces for clients' wardrobes.
  • Scheduled appointments with clients to discuss their style needs and preferences.
  • Maintained detailed records of client purchases and measurements for future reference.
  • Developed relationships with personal shoppers in order to provide additional services for clients when needed.
  • Tracked inventory of clothes, shoes, accessories., both online and in store.
  • Researched new products or brands that may be of interest to customers.
  • Managed social media accounts by creating content around styling tips or advice.
  • Shopped for and assembled complete or partial wardrobe collections for numerous client needs, including special occasions, image modification, new profession or to complement body changes.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
  • Leveraged upselling opportunities on clothing, shoes and accessories to maximize brand sales.
  • Assisted with 48 fittings weekly, ensuring proper proportions and fit.
  • Worked as trusted personal shopper for over 40 daily busy customers.

Kitchen Member

Chick-fil-A
Pasadena, TX
09.2020 - 01.2021
  • Prepared ingredients for meals according to recipes; measured, weighed, mixed and cooked items as directed.
  • Operated a variety of kitchen equipment including ovens, grills, fryers and slicers.
  • Adhered to all health regulations regarding food preparation and storage.
  • Managed inventory levels of all food products; rotated stock on a regular basis.
  • Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Partnered with chef to cook food and comply with food preservation guidelines.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Took and recorded temperatures of food, refrigerators and freezers.

Cashier

Popeyes® Louisana Kitchen
Pasadena, TX
06.2020 - 09.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Bachelor of Science - Computer Science

University of Houston
Houston, TX
05-2026

Associate of Arts - General Studies

San Jacinto College District
Pasadena, TX
05-2024

High School Diploma -

Pasadena Memorial High School
Pasadena, TX
05-2020

Skills

  • Store Leadership
  • Organizational Skills
  • Written Communication
  • Microsoft Office
  • Computer Skills
  • Leadership
  • Clerical Support
  • Data Entry
  • Performance Reports
  • Data Management
  • Software Development Processes
  • Analytical Thinking
  • Decision-Making
  • Team Oversight
  • Programming
  • Installation And Repair
  • Helpdesk Operations
  • Networking Support
  • Technical Troubleshooting
  • Verbal Communication
  • Excellent Communication
  • Excellent interpersonal communication
  • Legislative research
  • Quantitative Research
  • Speechwriting
  • Data Interpretation
  • Qualitative Research
  • Adaptability

Languages

English
Professional
Spanish
Limited

Timeline

Estore Specialist

H-E-B Grocery
06.2022 - 04.2024

Personal Stylist - Sales Associate

Nordstrom
09.2021 - 06.2022

Kitchen Member

Chick-fil-A
09.2020 - 01.2021

Cashier

Popeyes® Louisana Kitchen
06.2020 - 09.2020

Bachelor of Science - Computer Science

University of Houston

Associate of Arts - General Studies

San Jacinto College District

High School Diploma -

Pasadena Memorial High School
Ruben Gandara