Ruben Gandara
Pasadena,TX
Summary
I am 22 years old student, currently wrapping up my sophomore year at the San Jacinto College. I am dedicated to pursuing a Bachelor's degree in Computer Science at University of Houston . Over the past three years, I've honed my skills in sales, communication, and technology through my work in the retail industry.
Overview
4
4
years of professional experience
Work History
Estore Specialist
H-E-B Grocery
Pasadena, TX
06.2022 - 04.2024
- Provided customer service by responding to inquiries and resolving complaints.
- Maintained store inventory by restocking shelves and removing expired items.
- Assisted customers in locating products in the store.
- Performed opening and closing procedures for the store including counting money, turning off lights, locking doors.
- Ensured compliance with safety regulations in the workplace.
- Educated customers about product features, benefits, warranties.
- Participated in team meetings to discuss goals and strategies for improving customer service.
- Developed processes for efficient order fulfillment operations.
- Initiated friendly conversation with customers to determine level of assistance required.
Personal Stylist - Sales Associate
Nordstrom
Houston, TX
09.2021 - 06.2022
- Assisted clients in selecting appropriate clothing for special occasions and everyday wear.
- Created personalized looks that complemented individual body shapes, lifestyle, and budget.
- Provided expertise on current fashion trends and styling techniques.
- Organized client wardrobe to maximize outfit options while minimizing clutter.
- Conducted research on upcoming fashion trends and colors for seasonal collections.
- Coordinated with designers and other industry professionals to source unique pieces for clients' wardrobes.
- Scheduled appointments with clients to discuss their style needs and preferences.
- Maintained detailed records of client purchases and measurements for future reference.
- Developed relationships with personal shoppers in order to provide additional services for clients when needed.
- Tracked inventory of clothes, shoes, accessories., both online and in store.
- Researched new products or brands that may be of interest to customers.
- Managed social media accounts by creating content around styling tips or advice.
- Shopped for and assembled complete or partial wardrobe collections for numerous client needs, including special occasions, image modification, new profession or to complement body changes.
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
- Leveraged upselling opportunities on clothing, shoes and accessories to maximize brand sales.
- Assisted with 48 fittings weekly, ensuring proper proportions and fit.
- Worked as trusted personal shopper for over 40 daily busy customers.
Kitchen Member
Chick-fil-A
Pasadena, TX
09.2020 - 01.2021
- Prepared ingredients for meals according to recipes; measured, weighed, mixed and cooked items as directed.
- Operated a variety of kitchen equipment including ovens, grills, fryers and slicers.
- Adhered to all health regulations regarding food preparation and storage.
- Managed inventory levels of all food products; rotated stock on a regular basis.
- Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Monitored inventory to keep adequate stock of food items and supplies.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Took and recorded temperatures of food, refrigerators and freezers.
Cashier
Popeyes® Louisana Kitchen
Pasadena, TX
06.2020 - 09.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelor of Science - Computer Science
University of Houston
Houston, TX05-2026
Associate of Arts - General Studies
San Jacinto College District
Pasadena, TX05-2024
High School Diploma -
Pasadena Memorial High School
Pasadena, TX05-2020
Skills
- Store Leadership
- Organizational Skills
- Written Communication
- Microsoft Office
- Computer Skills
- Leadership
- Clerical Support
- Data Entry
- Performance Reports
- Data Management
- Software Development Processes
- Analytical Thinking
- Decision-Making
- Team Oversight
- Programming
- Installation And Repair
- Helpdesk Operations
- Networking Support
- Technical Troubleshooting
- Verbal Communication
- Excellent Communication
- Excellent interpersonal communication
- Legislative research
- Quantitative Research
- Speechwriting
- Data Interpretation
- Qualitative Research
- Adaptability
Languages
English
Professional
Spanish
Limited
Timeline
Estore Specialist
H-E-B Grocery
06.2022 - 04.2024
Personal Stylist - Sales Associate
Nordstrom
09.2021 - 06.2022
Kitchen Member
Chick-fil-A
09.2020 - 01.2021
Cashier
Popeyes® Louisana Kitchen
06.2020 - 09.2020
Bachelor of Science - Computer Science
University of Houston
Associate of Arts - General Studies
San Jacinto College District
High School Diploma -
Pasadena Memorial High School