Ruben Gutierrez

• Primary Accounts
• Expeditors, Penske, Hussmann
• Coordinated with vendors for timely delivery of goods and services at competitive rates.
• Negotiated contracts with carriers for cost-effective shipping solutions.
• Developed relationships with government agencies responsible for regulating the transportation sector.
• Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
• Supervised a team of drivers, dispatchers, and customer service representatives.
• Analyzed transportation market trends to inform strategic planning and competitive positioning.
• Negotiated contracts with external vendors and service providers, ensuring favorable terms and quality service.

• Primary Accounts
• Robert Bosch , Expeditors , Penske
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• Ensured all vehicles were properly maintained according to manufacturer specifications.
• Developed and implemented policies and procedures to ensure efficient operations of the transportation department.
• Developed relationships with government agencies responsible for regulating the transportation sector.
• Supervised a team of drivers, dispatchers, and customer service representatives.
• Analyzed transportation market trends to inform strategic planning and competitive positioning.

• Monitored and tracked shipments to maintain accurate records of deliveries.
• Performed data entry into various software programs related to transportation activities.
• Prepared documentation such as manifests, packing lists, and customs forms related to the shipment of goods.
• Calculated shipping costs based on rates provided by carriers or negotiated contracts.
• Inspected packages and containers before loading onto trucks or planes for shipment.
• Maintained positive relationships with vendors, suppliers, and other third parties involved in transportation operations.

Utilized problem solving skills to resolve issues that arise during transit process.

• Primary Accounts
• Optimized transportation time and costs for leading companies including General Motors, Ford, NCI, Ryder, Penske, and Expeditors, General Electric and ABB
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• Monitored and tracked shipments to maintain accurate records of deliveries.
• Received incoming calls from carriers regarding pick up and delivery times and locations.
• Interpreted freight bills, invoices, and shipping documents for accuracy.
• Processed paperwork associated with imports and exports including customs clearance documents.
• Assisted customers in selecting the most cost-effective mode of transport for their cargo.
• Coordinated with internal departments to ensure timely delivery of shipments.
• Negotiated rates with various carriers while ensuring quality service is provided at all times.

• Monitored cargo shipments from pick up to delivery to ensure timely arrival at destination.
• Ensured compliance with applicable laws and regulations in the freight industry.
• Negotiated freight rates with carriers and customers to ensure cost-effectiveness.
• Served as a liaison between customers and carrier representatives for resolution of disputes.
• Advised customers on best practices related to shipping options and timing considerations.
• Prepared documentation required for customs clearance of imported goods.

• Monitored cargo shipments from pick up to delivery to ensure timely arrival at destination.
• Ensured compliance with applicable laws and regulations in the freight industry.
• Negotiated freight rates with carriers and customers to ensure cost-effectiveness.
• Provided guidance to shippers on regulations related to international shipping procedures.
• Analyzed customer needs and matched them with available freight services.
• Assisted in resolving customer complaints regarding delivery issues or delays.
• Provided customer service support by responding promptly to inquiries.
• Maintained communication with customers to ensure their satisfaction with the services provided.

• Maintained accurate records for tracking progress and performance of team members.
• Conducted regular reviews with team members to assess their performance and provide feedback as needed.
• Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
• Developed and implemented policies and procedures for efficient workflow.