Ruben Martinez
Mcallen,TX
Summary
Results-driven Sales Associate experienced in delivering exceptional customer service and fostering teamwork. Achieved sales goals and enhanced product knowledge during peak hours through effective inventory management and problem-solving. Focused on driving positive customer experiences and leveraging transferrable skills in collaborative settings.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
1
1
Certification
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Sales Associate
Spencer's Gifts
11.2023 - 12.2023
- Collaborated with colleagues to exceed sales goals during peak hours.
- Provided excellent customer service by addressing inquiries and resolving complaints promptly.
- Assisted customers in finding products and making informed purchasing decisions.
- Adapted quickly to new products and promotions, improving customer engagement.
- Maintained store cleanliness and organized merchandise displays for optimal presentation.
Sales Associate
Spirt Halloween
08.2023 - 11.2023
- Assisted customers in selecting gifts and novelty items.
- Operated point-of-sale system for customer transactions.
- Provided support to customers in choosing appropriate gifts. in selecting gifts and novelty items.
- Maintained store organization and cleanliness throughout shifts.
- Participated in team meetings to discuss service strategies to improve service strategies and share feedback.
Sales Associate
Kool Stuff
04.2022 - 08.2022
- Guided customers in product selection, tailoring recommendations to their needs.
- Addressed customer inquiries promptly, fostering satisfaction and loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Organized merchandise displays to create an inviting shopping environment.
Seasonal Receiver Support
Macys
07.2021 - 01.2022
- Received and inspected incoming shipments for accuracy and quality.
- Collaborated with team members, streamlining receiving processes to reduce handling time.
- Utilized warehouse management systems to maintain accurate inventory tracking.
- Organized inventory in designated storage areas, improving accessibility for team members.
Dishwasher
Cracker Barrell
07.2021 - 08.2021
- Practiced proper sanitation procedures in the kitchen. and safety procedures for dishwashing tasks.
- Sorted and organized dishes, utensils, and kitchen tools for efficient workflow.
- Assisted in maintaining a clean and organized work environment during peak hours.
- Maintained clean and organized work environment during peak hours to support kitchen operations.
Education
Certificate - Cyber Security
South Texas College
McAllen, TX 08.2025 - 09.2026
Skills
- Inventory management
- Customer service
- Time management
- Teamwork and collaboration
- Problem-solving skills
- Active listening
- Inventory management
Accomplishments
- Resolved product issue through consumer testing.
Certification
Play It Safe: Manage Security Risks
Technical Support Fundamentals
Foundations of Cybersecurity
Languages
- English
- Spanish
volunteer
Volunteer Event Support at Mexi con Green Room, dated September 12–13, 2026, with payment-processing support highlighted.
Volunteer Ticket Scanner at South Texas Comic Con, including ticket scanning and wristband distribution from April 28–30, 2023.
Timeline
Certificate - Cyber Security
South Texas College
08.2025 - 09.2026
Sales Associate
Spencer's Gifts
11.2023 - 12.2023
Sales Associate
Spirt Halloween
08.2023 - 11.2023
Sales Associate
Kool Stuff
04.2022 - 08.2022
Seasonal Receiver Support
Macys
07.2021 - 01.2022
Dishwasher
Cracker Barrell
07.2021 - 08.2021