Dynamic professional with extensive experience at Walmart, excelling in effective communication and group leadership. Proven track record in driving sales and enhancing operational efficiency while fostering a culture of compliance and integrity. Skilled in mentoring teams and implementing digital initiatives, ensuring alignment and successful execution of projects.
As a Frontend Coach, I am responsible for driving sales and profit in their designated area, ensuring effective merchandise presentation, ensuring compliance with company policies and procedures and support company missions, values, and standards of ethic and integrity by implementing related action plans. I utilize and support the Open Door Policy and provide direction and guidance on applying these and executing processes and practices. I also manage operational processes throughout the store. I supervise and develop hourly associates by hiring, teaching, training, mentoring and actively listening to them, and providing feedback. I communicate and collaborate with all levels of associates regarding store operations and communicating business objectives to teams effectively. I model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way service model.
As an Auto Care Center Assistant Manager at Walmart, I provided driving sales and financial performance by receiving and stocking merchandise and ensuring effective merchandise presentation, accurate and competitive pricing and proper signing and in,stock and inventory levels. I made sure that sales and profit goals were achieved and implemented plans to correct any deficiencies. I provided supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.
As a Digital Team Lead at Walmart, I oversaw digital initiatives, ensured seamless execution, and adoption of digital change within the store. I supported digital operations, worked with operators on strategies, and facilitated alignment between different teams involved in digital projects. I focused on training, communication, technology, and guidance to ensure successful implementation of digital products and applications.