Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruben Ortiz

Farmersville

Summary

Dynamic professional with over 12 years of experience in team leadership and operational efficiency, committed to enhancing customer satisfaction and fostering a collaborative work environment. Proven ability to manage diverse teams, ensuring high morale and effective communication to meet project specifications. Strong problem-solving skills and a forward-thinking mindset facilitate the successful handling of multiple priorities in fast-paced settings. With a solid background in medical operations and customer service, dedicated to continuous improvement and seeking opportunities for advancement within a thriving team-oriented organization.

Overview

9
9
years of professional experience

Work History

Outside Service Attendant/Golf Pro Shop Employee

Arcis Golf- Bear Creek Golf Club
05.2025 - Current
  • Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
  • Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.
  • Supported operations by effectively managing outside service areas, including bag drop, practice range, and cart staging.
  • Improved guest experiences by promptly addressing any issues or concerns related to the outside services area.
  • Maintained an organized and visually appealing pro shop environment, ensuring a welcoming atmosphere for guests.
  • Managed tee time reservations efficiently while accommodating walk-ins whenever possible, optimizing course usage rates during peak hours.

Combat Medic/Drill Sergeant

U.S Army Reserves
05.2022 - Current
  • A combat medic, Provides medical operations and training for all suboardents and leaders.
  • Drill Sergeant, Displaying the standard and upholding the highest level of discipline.
  • Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
  • Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.

Project Manager

Qualified Renovations
05.2022 - 08.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Maximized available resources through strategic planning and proactive problem-solving techniques in order to deliver exceptional results for clients.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Led comprehensive site assessments to accurately estimate project scopes, timelines, and budgets.

Combat Medic

U.S Army
08.2016 - 05.2022
  • Provided professional, friendly, and engaging service consistently.
  • Maintained a high level of morale and teamwork through frequent communication with 35 employees.
  • Was in charge of overseeing job sites and ensuring that all project specifications were met.
  • Used my leadership and problem-solving skills to keep the team efficient and organized for any challenge.
  • Assessed and stabilized patients, including airway management, bleeding control, splinting, and bandaging
  • Communicated effectively with patients and families to provide support, ensure safety, and ensure patient compliance with treatment plans

Education

Associates - General Studies

Dallas college
08.2025

Skills

  • Communication Skills
  • Problem Solving
  • Team Working
  • Friendliness
  • Leadership
  • First Aid and Preparedness
  • Cardio-Pulmonary Resuscitation (CPR)
  • Certified First Responder
  • Customer Satisfaction
  • OSHA 10 certified
  • Safety Principles
  • Team Management
  • Business Relationship Management
  • Administrative Operations
  • Ability to Multitask
  • Adaptability
  • Decision Making Skills
  • Forward-Thinking

Languages

English

Timeline

Outside Service Attendant/Golf Pro Shop Employee

Arcis Golf- Bear Creek Golf Club
05.2025 - Current

Project Manager

Qualified Renovations
05.2022 - 08.2024

Combat Medic/Drill Sergeant

U.S Army Reserves
05.2022 - Current

Combat Medic

U.S Army
08.2016 - 05.2022

Associates - General Studies

Dallas college

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