Ruben Perez
Santa Maria,CA
Summary
Dynamic leader with a proven track record at Honda of Santa Maria, adept in relationship building and sales strategy development. Elevated sales through innovative solutions and team motivation, achieving notable revenue increases. Skilled in martial arts, demonstrating exceptional physical conditioning and discipline. Balances analytical problem-solving with effective communication, fostering team success and client satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Manager
Honda of Santa Maria
12.2011 - 01.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to explain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Mix Martial Arts Fighter
California Amateur Mixed Martial Arts Organization
07.2010 - 03.2015
- Instructed on proper breathing techniques, stances, and forms.
- Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
- Coached new students by breaking down techniques into simple moves.
- Imparted key etiquette points, discipline, and respect.
- Encouraged physical fitness to encourage students to maintain healthy lifestyles.
- Conducted rigorous physical fitness sessions to improve students'' overall strength, flexibility, and stamina.
- Led by example, demonstrating commitment to continuous personal and professional development in martial arts.
- Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
Owner/Detail Specialist
Top Notch Auto Detailing
01.2010 - 01.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner/Detail Specialist
Ruben's Auto Detailing
01.2008 - 12.2009
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Custodial Technician
Chumash Casino
03.2007 - 10.2007
- Contributed to a positive work environment through strong communication skills and teamwork efforts.
- Ensured hygienic conditions in restrooms by conducting thorough cleanings on a consistent schedule.
- Collaborated with team members for efficient completion of tasks while upholding high standards of cleanliness.
- Assisted in the preparation and setup of rooms for special events, ensuring timely completion and meeting client expectations.
- Improved facility cleanliness by implementing efficient custodial techniques and using appropriate cleaning equipment.
- Completed routine deep-cleaning projects such as carpet extraction or window washing per facility guidelines.
Education
High School Diploma -
Santa Maria High School
Santa Maria, CA06-2006
Skills
- Relationship building
- Bilingual English/Spanish
- Team oversight
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Positive and upbeat
- Sales strategy development
- Sales process
- Goal setting
- Sales operations
- Rapport and relationship building
- Analytical problem solver
- Solution selling
Accomplishments
- Honda Motor Top Performer- Customer Satisfaction in volume group in zone 12 for 2014 Council of Sales Leadership program.
- Honda Motor Gold Membership for Sales 2014.
- Honda Motor Gold Membership for Sales 2015.
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Honda of Santa Maria
12.2011 - 01.2025
Mix Martial Arts Fighter
California Amateur Mixed Martial Arts Organization
07.2010 - 03.2015
Owner/Detail Specialist
Top Notch Auto Detailing
01.2010 - 01.2011
Owner/Detail Specialist
Ruben's Auto Detailing
01.2008 - 12.2009
Custodial Technician
Chumash Casino
03.2007 - 10.2007
High School Diploma -
Santa Maria High School
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