RUBEN SAGASTUME

- Resposible for the growth of ROUNDED's industry market share across 3 territories in over 30+ states.

- Established and cultivated relationships with existing customers for long-term business growth.

- Generated new monthly business from daily cold calls and securing new customers.

- Established international business across Latin America through the US Trade Mission service and fostered those relationships.

- Provided superior customer service and support to all customers resolving any issues to maintain relationships and increase return customer base.

- Took monthly sales trips to northeast and west coast territories to deepen business with existing customers and gain new customer acquisitions.

- Collaborated weekly with leadership team on improvements and exploring new innovative products to manufacture.

- Represented and exhibited ROUNDED at SHOT Show and major buy group trade shows.

- Reported weekly on overal territory sales.

- Responsible for the expansion and growth of TCC's fitness department and it's programs into a well rounded wellness center for all ages.

- Responsible for growth of member use of the fitness center by providing an exceptional member experience through programs, facility cleanliness, and excellent customer service from all staff.

- Created and managed the operating yearly budget.

- Responsible for generating 100% revenue growth in personal training programs.

-Responsible for staff development and training while encouraging autonomy for their fitness programs.

- Created a more serene environment in the Spa area for members and expanded spa offerings to be a more bespoke experience.

- Responsible for all operations including, budgeting, payroll, staffing, training, compliance regulations, programming across fitness, aquatics, and recreation departments

- Created fitness programs that partnered with other departments such as tennis.

- Organized and managed recreational member events.

- Oversaw and managed all aquatic programs including swim team, swim lessons, and aqua fitness.

- Trained personal training clients and taught group exercise classes.

- Assisted director in oversight and management of all three departments.

- Managed three club pools to maintain safety standards and be compliant to code along with keeping pools in pristine condition.

- Managed payroll and the P&L for all three departments.

- Responsible for daily management and training of ocean rescue, surf camp and lessons, and beach rentals.

- Assisted with member wide special events during the holidays such as 4th of July, Easter Egg hunt, off-campus excursions (sunset cruise, concerts, adventure trips, hikes).

- Greeted and interacted with members daily offering exceptional customer service and addressing all situations.

- Reported monthly to the board on departmental programs, visions, and addressed member issues.

- Responsible for the overall cleanliness of all facilities in fitness, recreation, and aquatics areas.

- Responsible for member towel service at the beach club.

- Personal trained and taught group exercise classes.

- Acted as a wellness coach to private companies.

- Performed comprehensive health assessments and developed individual exercise prescriptions.

- Consistently exceeded monthly personal training goals by new client acquisitions.