Ruben Saldana
Hesperia,CA
Summary
Offering excellent interpersonal skills and genuine desire to help others, eager to learn and develop in customer-focused environment. Contributes foundational understanding of effective communication and problem-solving strategies essential for customer service roles. Ready to use and develop strong organizational and active listening skills in this role. Committed to driving revenue growth and ensuring exceptional customer experiences.
Overview
5
5
years of professional experience
Work History
Sales and Customer Service Expert
Advantage Solutions
05.2023 - Current
Sales
- Demonstrating and explaining products or services to potential customers.
- Meeting or exceeding sales targets
- Boosted customer retention with exceptional service and timely resolution of concerns.
Customer Service
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Trained new personnel regarding company operations, policies and services.
Life Insurance Associate Agent
PHP Agency Inc.
11.2022 - Current
- Participated in networking events and developed relationships with potential clients to increase sales.
- Completed sales documentation and collected signatures to finalize purchases.
- Generated leads and met with potential clients to explain insurance options and encourage purchases.
- Researched and resolved areas of concern for potential and existing clients.
Off Loading, Clerical & Customer Service
Saldana's Transportation
01.2020 - 06.2023
Clerical & Customer Service
- Provide clients with BOL, bill of landings, proof of delivery, billing and collections.
Merchandise Delivery Offloading
- I would Off load 30,000-40,000 pounds worth of food and merchandise.
- Saldana's Transportation has a dedicated lane with dollar tree.
Education
High School Diploma -
Hesperia High School
9898 Maple Ave, Hesperia, CA 9234505.2021
Skills
- Computer Skills
- Powerpoint
- Word
- Problem-solving
- Multitasking and organization
- Team collaboration
- Shipping and receiving
- Adaptability and flexibility
Hobbies: Basketball, Fitness, and Streaming.
I have a mix of hobbies that keep me active, creative, and connected. I love playing basketball for the teamwork and strategy it involves, fitness keeps me disciplined and motivated, and streaming is my creative outlet where I share my passions and connect with people from all over the world. Each hobby teaches me valuable lessons—whether it’s collaboration, perseverance, or communication—and keeps life exciting.
Timeline
Sales and Customer Service Expert
Advantage Solutions
05.2023 - Current
Life Insurance Associate Agent
PHP Agency Inc.
11.2022 - Current
Off Loading, Clerical & Customer Service
Saldana's Transportation
01.2020 - 06.2023
High School Diploma -
Hesperia High School
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