Highly experienced, performance-driven operations and sales manager with exceptional history of achievement for 15+ years, providing reliable and forward-thinking property and concierge services with stellar work ethic and customer satisfaction record. Proven success in leveraging strategic approaches to problem solving, meeting targets, and continuously boosting metrics. Adept at identifying and capitalizing on emerging trends and revenue opportunities for growth. Recognized for analyzing business needs, targeting areas of improvement, and building interpersonal relationships through proactive communication. Dedicated to maintaining and exceeding high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection. Excellent at managing facilities and all departments working within properties, with attention to protection of investment and plans to increase value through superior care. Known for maintaining discretion and professionalism, as well as handling stressful situations with a calm demeanor and pleasant manner.
Team Leadership & Development
Operations & Financial Management
Strategic Planning & Analysis
Bilingual English & Spanish