RUBEN YAHIR GUZMAN MARTINEZ
Santa Maria,USA
Summary
A dedicated and hardworking human with a proven ability to quickly learn new skills and adapt to different work environments quickly. I have excellent phone etiquette and strong communication skills, I am committed to providing the best possible customer service. Known for being responsible and having a great work ethic. I excel in managing time, listening to criticism, staying organized with online file's, creating a great work environment and relationship with the team.
Overview
3
3
years of professional experience
Work History
Online Order Filling Team Associate
Walmart Neighborhood Market
Santa Maria, USA
10.2023 - Current
- Communicated with customers through the phone to re-schedule there pick up or delivery for the following day if the customer was not able to pick up or receive the delivery at the time scheduled
- We assist other departments such as the Sales-floor Stocking, or the Produce when all of our scheduled orders were done for the hour.
- Fulfilled customers orders by correctly selecting the items that were ordered and packaged them to be ready for customer pickup or delivery.
- We provided substitutions for items similar to the one ordered if we didn't not have the correct item in stock
Kitchen Team Member
McDonald's
Santa Maria, USA
09.2022 - 10.2023
- Worked with team members to maintain the standard of the food being made.
- Handled food orders accurately, making sure correct items were prepared and delivered promptly to the customer.
- I engaged with customers regarding issues with the orders and corrected the imperfections of there order.
- Communicated with Management to complete others task that needed to get done when it was not busy.
Education
High School Diploma -
Santa Maria High School
Santa Maria, CA 08.2021 -
Skills
- Phone/Email Communication
- Customer communication
- Bilingual
- Tech Savvy
- Problem Solving
- Multi Tasking
- Attention to Detail
- Order Fulfillment
Timeline
Online Order Filling Team Associate
Walmart Neighborhood Market
10.2023 - Current
Kitchen Team Member
McDonald's
09.2022 - 10.2023
High School Diploma -
Santa Maria High School
08.2021 -