Ruben Ybarra
Menifee,CA
Summary
Dynamic Sales Manager with a proven track record at CarMax, excelling in relationship building and sales expertise. Successfully increased revenue through innovative strategies and effective team training. Recognized for fostering a high-performance culture, mentoring staff, and implementing CRM systems to enhance customer engagement and operational efficiency.
Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
Work History
Sales Manager
CarMax
03.2015 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the store.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Equipment Sales Specialist
All Access Services
01.2013 - 03.2015
- Collaborated with sales team to identify potential clients, resulting in a significant increase in new business opportunities.
- Assisted clients in selecting the appropriate equipment for their specific requirements, ensuring optimal performance and satisfaction.
- Successfully managed a large territory while maintaining strong relationships with an extensive network of existing clients.
Jobsite Foreman
RPG Painting & Construction Services
02.2011 - 04.2013
- Developed strong relationships with subcontractors, ensuring timely delivery of materials and services.
- Streamlined workflow processes for increased efficiency in daily operations on the jobsite.
- Coordinated efforts between multiple crews working concurrently on different aspects of a project while maintaining open channels of communication across the entire operation.
Mortgage Loan Officer
Synergy Mortgage Group
04.2007 - 03.2011
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Route Business Manager
Frito Lay
04.1995 - 04.2007
- Responsible for selling, delivering, and merchandising Frito-Lay products to local stores, building relationships with store managers, and driving sales growth within your assigned territory.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Special Order Returns Manager
Chief Automotive
06.1991 - 04.1995
- Unloaded, inspected, and stored damaged and returned products.
- Enhanced customer satisfaction by efficiently processing returns and resolving issues.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Education
High School Diploma -
La Mirada High School
La Mirada, CA06-1991
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
Timeline
Sales Manager
CarMax
03.2015 - Current
Equipment Sales Specialist
All Access Services
01.2013 - 03.2015
Jobsite Foreman
RPG Painting & Construction Services
02.2011 - 04.2013
Mortgage Loan Officer
Synergy Mortgage Group
04.2007 - 03.2011
Route Business Manager
Frito Lay
04.1995 - 04.2007
Special Order Returns Manager
Chief Automotive
06.1991 - 04.1995
High School Diploma -
La Mirada High School
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