Ruben A. Palencia
Washington
Summary
Over 4+ years of experience managing a high quality and face-paced restaurant environment. Skilled at food running, and swing cook. Training staff to the high ability of customer service. Consistency in communicating throughout all levels; managers, chefs, and co-workers.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Food Runner
Ruth Chris Steakhouse
Washington
09.2024 - Current
- Delivered food promptly to tables, ensuring guest satisfaction and accuracy.
- Assisted servers with order preparation and presentation for optimal dining experience.
- Maintained cleanliness of service areas, including tables and dining room floor.
- Communicated effectively with kitchen staff to ensure timely meal service.
- Supported team members during busy shifts, enhancing overall workflow efficiency.
Barback
Nellie's Sports Bar
Washington
11.2023 - 08.2024
- Supported bartenders by restocking supplies and maintaining cleanliness.
- Prepared drink garnishes and assisted in inventory management.
- Collaborated with team members to ensure efficient service during busy hours.
- Handled customer requests and ensured a welcoming atmosphere.
- Assisted in training new staff on bar procedures and safety protocols.
- Ensured timely delivery of drinks to guests, enhancing customer experience.
Food Runner
Knead Hospitality + Design
Washington
06.2021 - 10.2023
- Delivered food promptly to tables, ensuring guest satisfaction and accuracy.
- Assisted servers with order preparation and presentation for optimal dining experience.
- Maintained cleanliness of service areas, including tables and dining room floor.
- Supervised training of new food runner employees and new staff
- Garnished and cleaned plates before leaving the kitchen
- Organized and maintained the order in the expediting line.
- Communicated effectively with kitchen staff to ensure timely meal service.
- Supported team members during busy shifts, enhancing overall workflow efficiency.
Food Runner
The Park restaurant
07.2020 - 02.2021
- Delivered food promptly to tables, ensuring guest satisfaction and accuracy.
- Assisted servers with order preparation and presentation for optimal dining experience.
- Maintained cleanliness of service areas, including tables and dining room floor.
- Organized and maintained the order in the expediting line
- Supported team members during busy shifts, enhancing overall workflow efficiency.
- Adhered to safety and sanitation standards throughout food handling processes.
- Engaged with guests to ensure needs were met during their dining experience.
- Assisted in restocking supplies and maintaining inventory levels for efficient operations.
- Delivered food to guests in a timely manner while following safety protocols.
Education
ESL -
Carlos Rosario International Charter School
Washington , Dc 09.2023 - 07.2025
Skills
- Customer service
- Effective communication
- Team collaboration
- Inventory management
- Outstanding ability to socialize in my work environment
- Excellent attitude to solve problems and find solutions
- Worked with celebrated local chefs to perfection cooking and restaurant skills
Languages
English
Limited
References
References available upon request.
Timeline
Food Runner
Ruth Chris Steakhouse
09.2024 - Current
Barback
Nellie's Sports Bar
11.2023 - 08.2024
ESL -
Carlos Rosario International Charter School
09.2023 - 07.2025
Food Runner
Knead Hospitality + Design
06.2021 - 10.2023
Food Runner
The Park restaurant
07.2020 - 02.2021