Rubi Castro
Woodland,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Language
9
9
years of professional experience
Work History
Insurance Verifier/Front Desk Receptionist
USPI - Sacramento Midtown Endoscopy Center
Sacramento, CA
08.2026 - Current
- Verified all patient demographic information when registering for services.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Operations Support Specialist
Microwave Power Products
Woodland, CA
08.2019 - 05.2026
- Liaised between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Improved team efficiency through regular training sessions on software updates and new procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
Medical Office Receptionist
Trinity Urgent Care & Occupational Health
Elk Grove, CA
01.2018 - 08.2019
- Facilitated patient check-in and check-out processes, ensuring efficient service delivery.
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between medical staff and patients, enhancing information flow.
- Processed insurance claims and verified patient eligibility with precision.
- Maintained medical records in compliance with HIPAA regulations, ensuring confidentiality.
- Implemented electronic health record system updates to streamline data entry processes.
- Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
Education
Administrative Medical Assistant Certificate -
Blake Austin College
Vacaville, CA05-2011
High School Diploma -
Davis Adult School
Davis, CA06-2009
Skills
- HIPAA compliance
- Healthcare regulations
- Medical terminology
- MS Office expertise
- Medical billing
- Data entry proficiency
- Coordination and scheduling
- Strong MS office abilities
- Customer service experience
- Attention to detail
- Insurance claim processing
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Insurance Verifier/Front Desk Receptionist
USPI - Sacramento Midtown Endoscopy Center
08.2026 - Current
Operations Support Specialist
Microwave Power Products
08.2019 - 05.2026
Medical Office Receptionist
Trinity Urgent Care & Occupational Health
01.2018 - 08.2019
Administrative Medical Assistant Certificate -
Blake Austin College
High School Diploma -
Davis Adult School