Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Rubi Garcia

Tyler

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Multilingual customer service professional with advanced linguistic abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Customer Service Representative

Wingstop Restaurant
Tyler
05.2024 - Current
  • Provided friendly and efficient service to customers during busy meal periods.
  • Handled customer inquiries and resolved complaints with professionalism and care.
  • Prepared food orders accurately according to customer specifications and restaurant standards.
  • Assisted in training new team members on service protocols and menu items.
  • Operated point-of-sale system for processing payments and managing orders efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Identified opportunities for upselling additional products or services based on customer needs.

Education

Chapel Hill High School
Tyler, tx

Skills

  • Customer service
  • Point-of-sale operation
  • Order management
  • Complaint resolution
  • Patient when dealing with difficult customers or problems
  • Communication skills
  • Bilingual communication

Languages

English
Professional
Spanish
Professional

Affiliations

  • Love being with family
  • worked for community church’s when available!
  • socialize very well with people i am surrounded by.
  • always have a positive attitude and ongoing attitude.

Timeline

Customer Service Representative

Wingstop Restaurant
05.2024 - Current

Chapel Hill High School
Rubi Garcia