Rubiannys Guzman
Bradenton,FL
Summary
Proactive and goal-oriented professional with excellent time management and equipped with strong problem-solving abilities, known for reliability and adaptability, with swift capacity to learn and apply new skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm, bringing positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Today´s Dental Network
04.2024 - Current
- Greeted and assisted patients with check-in procedures.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the office.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier- Banquet Server
Sea Island
02.2022 - 12.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality under the standards of a Forbes Five-Star Resort.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels contributing to balanced daily financial reports
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Lead Server
Fav´s Italian Cucina
12.2020 - 01.2022
- I enhanced my English skills while gaining experience in teamwork, customer greeting, and multitasking.
- I successfully managed multiple orders and tables independently while maintaining high work standards and upholding core values such as organization and responsibility.
Education
High School Diploma -
U.N.E.F.I "Luisa Caceres De Arismendi"
Venezuela06-2017
Bachelor of Science - Geophysical Engineering
Simon Bolivar University
Venezuela 01.2020
Bilingual - English To Speakers of Other Languages (ESOL)
Manatee Technical College
Bradenton, FL01.2021
Associate of Science - General Studies
College of Coastal Georgia
Brunswick, GA08-2023
Associate of Science - Entrepreneurship
State College of Florida
Bradenton, FL01-2027
Skills
- Problem-solving
- Leadership
- Customer service
- Computer programs
- Organizational Skills
- Proficient in [Word, Excel, Power Point]
- Verbal & Written communication
- Office Administration
- Payment Collection
- Claims Processing
- Project Management
- Appointment Scheduling
Certification
- Heartsaver CPR/AED - American Heart Association.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Coordinator
Today´s Dental Network
04.2024 - Current
Cashier- Banquet Server
Sea Island
02.2022 - 12.2023
Lead Server
Fav´s Italian Cucina
12.2020 - 01.2022
- Heartsaver CPR/AED - American Heart Association.
High School Diploma -
U.N.E.F.I "Luisa Caceres De Arismendi"
Bachelor of Science - Geophysical Engineering
Simon Bolivar University
Bilingual - English To Speakers of Other Languages (ESOL)
Manatee Technical College
Associate of Science - General Studies
College of Coastal Georgia
Associate of Science - Entrepreneurship
State College of Florida
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