RUBIE CABRERA
Highland,CA
Summary
Experienced Assistant Store Manager of Operations confidently leading many teams for 4 years and loyal to the company for 7 years. Highly motivated leader responding to rapidly changing demands and opportunities with ease. Flexible manager with strong mathematical and cognitive skills encompassing utmost level of ethics and integrity.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Harkins Theatre
Redlands, CA
08.2021 - Current
- Develop detailed plans based on broad guidance and direction.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reduce waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Improve staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully manage budgets and allocated resources to maximize productivity and profitability.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Help with planning schedules and delegating assignments to meet coverage and service demands.
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
- Establish team priorities, maintain schedules and monitor performance.
- Control resources and assets for department activities to comply with industry standards and government regulations.
- Open and close location and monitor shift changes to uphold successful operations strategies and maximize business success.
Team Leader
Harkins Theatre
Redlands, CA
03.2021 - 08.2021
- Frequently inspected production area to verify proper equipment operation.
- Supervised teams and individuals, giving feed back on performance and setting goals for improvement.
- Organized and maintained daily plan to ensure team is performing at best capacity.
- Motivated, trained, mentored, and lead team members in specified areas during each shift, while also delegating tasks and resolving minor employee conflicts
- Coordinated rest and meal breaks
Team Member
Harkins Theatre
Redlands, CA
03.2016 - 03.2020
- Greeted guests with a positive attitude
- Sold and/or prepared concession items
- Sold tickets, gift cards and handled guest service items
- Registered guests for loyalty program
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Master of Arts - Business Administration And Management
California Baptist University
Riverside, CA12.2023
Bachelor of Science - Business Administration; Management
California State University of San Bernardino
San Bernardino, CA06.2021
Skills
- Microsoft Office, Excel, Word, PowerPoint, Publisher
- Proficient in Programs: Cashdesk, Backoffice, Dayforce, Zendesk, Vistar, TMS(Theatre Management Sys)
- Proficient in Business Writing Formats: (Memos, Formal Reports, Letters)
- Social Media Platforms: Instagram, Facebook, Twitter, LinkedIn
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Harkins Theatre
08.2021 - Current
Team Leader
Harkins Theatre
03.2021 - 08.2021
Team Member
Harkins Theatre
03.2016 - 03.2020
Master of Arts - Business Administration And Management
California Baptist University
Bachelor of Science - Business Administration; Management
California State University of San Bernardino