RUBIE CABRERA
Highland,CA
Summary
Experienced Assistant Store Manager of Operations confidently leading many teams for 4 years and loyal to the company for 7 years. Highly motivated leader responding to rapidly changing demands and opportunities with ease. Flexible manager with strong mathematical and cognitive skills encompassing utmost level of ethics and integrity.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Harkins Theatre
08.2021 - Current
- Develop detailed plans based on broad guidance and direction.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reduce waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Improve staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully manage budgets and allocated resources to maximize productivity and profitability.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Help with planning schedules and delegating assignments to meet coverage and service demands.
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
- Establish team priorities, maintain schedules and monitor performance.
- Control resources and assets for department activities to comply with industry standards and government regulations.
- Open and close location and monitor shift changes to uphold successful operations strategies and maximize business success.
Team Leader
Harkins Theatre
03.2021 - 08.2021
- Frequently inspected production area to verify proper equipment operation.
- Supervised teams and individuals, giving feed back on performance and setting goals for improvement.
- Organized and maintained daily plan to ensure team is performing at best capacity.
- Motivated, trained, mentored, and lead team members in specified areas during each shift, while also delegating tasks and resolving minor employee conflicts
- Coordinated rest and meal breaks
Team Member
Harkins Theatre
03.2016 - 03.2020
- Greeted guests with a positive attitude
- Sold and/or prepared concession items
- Sold tickets, gift cards and handled guest service items
- Registered guests for loyalty program
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Master of Arts - Business Administration And Management
California Baptist University
Riverside, CA12.2023
Bachelor of Science - Business Administration; Management
California State University of San Bernardino
San Bernardino, CA06.2021
Skills
- Microsoft Office, Excel, Word, PowerPoint, Publisher
- Proficient in Programs: Cashdesk, Backoffice, Dayforce, Zendesk, Vistar, TMS(Theatre Management Sys)
- Proficient in Business Writing Formats: (Memos, Formal Reports, Letters)
- Social Media Platforms: Instagram, Facebook, Twitter, LinkedIn
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Lucila Gonzalez
Redlands Community Hospital
(909) 362.6491
Maria Romo
San Bernardino Valley College Admissions Officer
Sromo@valleycollege.edu
(909) 213.0640
Anahi Lopez
Harkins Theatre Senior Manager
AnahiLopez@harkins.com
(951) 992.2516
Timeline
Assistant Manager
Harkins Theatre
08.2021 - Current
Team Leader
Harkins Theatre
03.2021 - 08.2021
Team Member
Harkins Theatre
03.2016 - 03.2020
Master of Arts - Business Administration And Management
California Baptist University
Bachelor of Science - Business Administration; Management
California State University of San Bernardino
Similar Profiles
Robert LeahyRobert Leahy
Team Leader at Harkins Movie TheatreTeam Leader at Harkins Movie Theatre
Nicholas WellbornNicholas Wellborn
Server at Harkins TheatresServer at Harkins Theatres
Angela FryAngela Fry
Finance Director - P&L and Balance Sheet at Harkins EntertainmentFinance Director - P&L and Balance Sheet at Harkins Entertainment