Rubie Urrutia
Houston,TX
Summary
Dedicated individual eager to seek an opportunity in a strong organization that will allow me to enhance my knowledge and challenge me further; while contributing with my skills in related but not limited to multitasking operations, managing cash, scheduling, excellent customer service, training, and maintain high standard of integrity.
Overview
3
3
years of professional experience
Work History
Service Associate
Macys
11.2023 - Current
- Performed merchandise / stocking inventory
- Documentation, and record keeping for shipment, and deliveries
- Engaged customers with a friendly professional dialogue, as to offer product advice, and needs
- Answered incoming calls to provide store, product, and service information
- Worked alongside team members to achieve goals
- Processed purchases, returns, and assisted customers with request as needed
- Managed cash balancing for end of day.
Shift Leader (Manager Experience)
Starbucks - The Woodlands, TX
04.2022 - 11.2023
- Displayed a customer comes first attribute by establishing positive cross training to team members
- Conducted team scheduling plan to maintain operational support for store hours
- Utilized management financial report tools to monitor cash inventory, and deposits
- Collaborated with management with setting goals for team members
- Maintained inventory to processed food and beverage orders every week
- Mastered the art of a Certified Barista, and helped my team with several techniques on preparation
- Elevated customer service by using strong communication skills to resolve situation, and maintained a positive work environment.
Veterinary Assistant
Stuebner Airline Veterinary Hospital - Houston, TX
06.2021 - 05.2022
- Performed daily clerical functions, such as data entry, reception, inventory management, and clinical room maintenance
- Supported lab operations, surgeries, and overall health evaluation to pet patients
- Collaborated with team Teach's in efforts to control safety measures, and minimizing pet stress during evaluation
- Cleaned and sanitized all areas of kennels, patient rooms, and kennels
- Assisted with pet hygiene needs, and other daily task as needed.
Sales Associate
Deseret Industries - Houston, TX
05.2021 - 06.2021
- Provided customer service, and maintained floor support
- Supported other departments, and coworkers
- Evaluated merchandise for pricing
- Organized, and stocked merchandise
- Handled register transaction, and close of business day cash handling.
Education
Associate of Science in Business, Introduction techniques, Laboratory Procedures, Ethics -
Lone Star College System
02.2024
High School Diploma, General Studies -
Klein High School
Veterinary Technician Certification -
Skills
- Honest and Ethical
- Experience in Word, and Excell
- Cash handling operations
- Leadership Skills
- Eagerness to Learn
- Creative Thinking
- Service Recommendations
- Data Entry
- Technical Supportflo
- Multitasking and Organization
Timeline
Service Associate
Macys
11.2023 - Current
Shift Leader (Manager Experience)
Starbucks - The Woodlands, TX
04.2022 - 11.2023
Veterinary Assistant
Stuebner Airline Veterinary Hospital - Houston, TX
06.2021 - 05.2022
Sales Associate
Deseret Industries - Houston, TX
05.2021 - 06.2021
Associate of Science in Business, Introduction techniques, Laboratory Procedures, Ethics -
Lone Star College System
High School Diploma, General Studies -
Klein High School
Veterinary Technician Certification -
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