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Julianna Violet Dragoo
La Fontaine,IN
Work Preference
Summary
Dynamic and detail-oriented Office Administrator with a strong background in optimizing office operations and enhancing workflow efficiency. Expertise in streamlining administrative processes, adapting swiftly to evolving needs, and ensuring seamless day-to-day functionality through exceptional multitasking and communication skills. Known for precision, organizational skills, and innovative problem-solving, consistently fostering a collaborative and positive team environment.
Overview
6
6
years of professional experience
Work History
Office Administrator / Logistics Coordinator
Custom Cartons, Inc.
Wabash, IN
11.2023 - Current
- Directed all accounts payable functions, managing vendor relationships and payment schedules for Custom Cartons, Inc. and McMahon Paper & Packaging, Inc.
- Daily processing of sales orders, packing slips, customer invoices, vendor bills, and quality reports efficiently. Construct work jackets for team members to maintain accurate documentation. Assist in ensuring timely order fulfillment.
- Main facilitator of timely outgoing freight shipments and ensure efficient order release processes to support logistics operations.
- Perform detailed data entry for Excel logs, facilitating effective tracking of bills payable, inventory management, and administrative reports.
- Optimize production processes by providing accurate item representation and resolving operational challenges efficiently.
Office Administrator
Caliber Collision Zionsville
Zionsville, IN
05.2023 - 08.2023
- Oversaw scheduling of phone communications for customer check-ins and check-outs, ensuring efficient CRM processes.
- Facilitated collaboration between service departments and insurance agencies to streamline repair processes.
- Tracked accounts payable and receivable functions to maintain financial accuracy. Managed the posting of invoices and credits. Analyzed financial statements to identify and resolve issues.
- Maintained OPSTrax and BackTrax systems daily.
Office Administrator / Logistics Coordinator
Eagle Automotive Zionsville
Zionsville, IN
10.2020 - 04.2023
- Oversaw front office operations and all customer service to ensure seamless daily scheduling and efficient workflow.
- Directed drive-team operations for daily pickups and deliveries utilizing shared documentation.
- Coordinated efforts with parts and service teams to improve communication and support operations.
Education
Bachelor of Science - Business Administration, Leadership Studies
Ball State University
Muncie, IN05-2019
Skills
- Client Relationships & Office Coordination
- Accounts Payable & Receivable
- Invoicing Management
- Sales Order & Inventory Processing
- Shipment & Logistics Coordination
- Excel & Data Entry
- Operation Reports & Quality Tracking
- Productive Leadership & Collaboration
- Team Management
- Fluent in American Sign Language
Additional Experience
- Campground Office Attendant, Mounds State Park (2020)
- Water Safety Instructor, Aqua-Tots Swim School (2019–2020)
- Office Assistant, Paws, Wings & Other Things Wildlife Rescue (2019)
- Disability Support Worker, Ball State University (2016–2018)
- Customer Service & Sales Agent, Lifetouch Photography (2016)
Timeline
Office Administrator / Logistics Coordinator
Custom Cartons, Inc.
11.2023 - Current
Office Administrator
Caliber Collision Zionsville
05.2023 - 08.2023
Office Administrator / Logistics Coordinator
Eagle Automotive Zionsville
10.2020 - 04.2023
Bachelor of Science - Business Administration, Leadership Studies
Ball State University