Shannon Seitz
Cape May Court House,NJ
Summary
Dynamic administrative professional and leader with 5+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Personable Office Administrator with Number years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
14
14
years of professional experience
Work History
Office Administrator Coordinator
Caliber Collision
Marmora, NJ
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Interacted with customers by phone, email or in-person to provide information.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Delivered clerical support by handling range of routine and special requirements.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
Food Server
Princeton Bar And Grill
Avalon, NJ
05.2019 - Current
Customer Service Representative
Acme Markets, Inc
Cape May Court House, NJ
06.2008 - 05.2018
Education
Middle Township High School
Cape May Court House, NJ06.1998
Skills
- Office Support
- Team Management
- Inbound Phone Call Handling
- Office Procedures
- Administrative Support
- Financial Services Support
- Receiving Shipments
- Payment Collection
- Workflow Processes
- Office Reception
- Client Inquiries
- Scheduling Appointments
- Office Workflow Support
- Payroll Administration
- Customer Satisfaction
- Financial Records and Processing
- Deposit Collection
- Administrative Procedures
- Customer Relationships
Timeline
Office Administrator Coordinator
Caliber Collision
08.2021 - Current
Food Server
Princeton Bar And Grill
05.2019 - Current
Customer Service Representative
Acme Markets, Inc
06.2008 - 05.2018
Middle Township High School