Ruby Anchondo
El Paso,TX
Summary
Detail-oriented Assistant Manager offers more than year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
20
20
years of professional experience
Work History
Finance Assistant
Right Drive
03.2024 - Current
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Increased efficiency with thorough maintenance of financial records and documentation.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
Assistant Manager
Hanesbrands
06.2022 - 01.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
CUSTOMER SERVICE REPRESENTATIVE
ATLAS CREDIT CO
09.2019 - 03.2021
- Open and Closed Loans, Collected and Followed Up with Customers Promise to Pay, Educated the Importance of Paying on Time, Advertised for Business Promotions and Special's, Managed Office in absence of Managers Presence, Made Courtesy Calls to remind Customers of Due Dates
ASSISTANT MANAGER
GOLD STAR FINANCE
04.2019 - 09.2019
- Helped customers get approved for loans, Educated customers on the importance of paying on time, Marketing and promoting business specials, Setting up community events with other business's, Opened and Closed office, Transported and Deposited company funds
CUSTOMER SERVICE REPRESENTATIVE
OPORTUN
09.2017 - 04.2019
- Helped customers get approved for personal loans, Marketing and Promoting business specials, Made routine calls to track customer payments who are late, Great Customer Service and Engagement Skills
CAR SALES REPRESENTATIVE & RECEPTIONIST
CASA KIA
06.2016 - 09.2017
- Assisted customers with making financial choices in purchasing various vehicles, Sold new and used cars, Marketing and promoting vehicle add-ons such as Finance and Insurance Protection, Meeting with customers face to face and holding sales discussions about cars with them, Preparing sold vehicles for customer delivery by having them cleaned and service properly, Helping the customer to understand how the finance of purchasing a new or used vehicle in a clear and understandable manner, In charge of making the customers' license plates, Notifies the customer of certain vehicular parts and or their license plates when these items arrive at the dealership, Treats all customers who enter the showroom politely and professionally
SALES ASSOCIATE CASHER/ CUSTOMER SERVICE REPRESENTATIVE
TARGET SUPERCENTER
10.2014 - 12.2016
- Maintained consistent accuracy of cash register, made sure all payment transactions were correct and proficient, Built relationships with customers to increase likelihood of repeat business, Responded to customer questions and requests in a prompt and efficient manner, Checked out customers purchases quickly, ensuring accurate price codes, discounts and provided efficient customer service, Took initiative during slow times to re-stock, or other tasks assigned by supervisor
CUSTOMER SERVICE REPRESENTATIVE
ADVANCE AMERICA
12.2015 - 04.2016
- Operate office equipment, such as fax machines, copiers or phone systems and arranged for repairs when equipment had malfunctions, Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs, Verified and examined information and accuracy of loan applications and closing
SALES ASSOCIATE & CASHIER
SHOE DEPARTMENT
07.2010 - 03.2012
- Conducted personal shopping for clients in need of apparel, shoes, and accessories, Provided elite customer service to all patrons while meeting annual quota with 100% proficiency, Established professional relationships to gain clientele
SERVER
GOURMET BURRITO
09.2004 - 03.2006
- Assisted guests with making menu choices in an informative and helpful fashion, Appropriately suggested additional items to customers to increase restaurant sales, Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests
SERVER
TERIYAKI BOWL
07.2004 - 03.2006
- Delivered exceptional, friendly and fast service, Answered questions about menu selections and made recommendations when requested, Skillfully anticipated and addressed quests' service needs
Education
Irvin High School
El Paso, TX06.2008
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Sales Growth
- Staff Management
- Retail Space Planning
- Promotional Planning
- Retail Operations Management
- Money Handling
- Staff Supervision
- Team Motivation
- Retail Operations
- Sales Reporting
- Consulting
Timeline
Finance Assistant
Right Drive
03.2024 - Current
Assistant Manager
Hanesbrands
06.2022 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
ATLAS CREDIT CO
09.2019 - 03.2021
ASSISTANT MANAGER
GOLD STAR FINANCE
04.2019 - 09.2019
CUSTOMER SERVICE REPRESENTATIVE
OPORTUN
09.2017 - 04.2019
CAR SALES REPRESENTATIVE & RECEPTIONIST
CASA KIA
06.2016 - 09.2017
CUSTOMER SERVICE REPRESENTATIVE
ADVANCE AMERICA
12.2015 - 04.2016
SALES ASSOCIATE CASHER/ CUSTOMER SERVICE REPRESENTATIVE
TARGET SUPERCENTER
10.2014 - 12.2016
SALES ASSOCIATE & CASHIER
SHOE DEPARTMENT
07.2010 - 03.2012
SERVER
GOURMET BURRITO
09.2004 - 03.2006
SERVER
TERIYAKI BOWL
07.2004 - 03.2006
Irvin High School
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