Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruby Bernal

Winters,CA

Summary

Driven Sales Associate with proven customer engagement and problem-solving skills honed at Berryessa Sporting Goods and Charlotte Russe. Excelled in customer service, boosting repeat business through outstanding interpersonal abilities and efficient handling of transactions. Skilled in cash register operation and customer needs assessment, ensuring high accuracy and satisfaction.

Overview

1
1
year of professional experience

Work History

Sales Associate

Berryessa Sporting Goods
06.2024 - Current
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.

Sales Associate

Charlotte Russe
09.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Science - Agricultural Business

Woodland Community College
Woodland, CA
06.2026

High School Diploma -

Winters High School
Winters, CA
06.2023

Skills

  • Customer Service
  • Customer Engagement
  • Customer Needs Assessment
  • Outgoing Personality
  • Problem-Solving
  • Time Management
  • Multi-tasking strength
  • Stocking and Receiving
  • Problem-solving skills
  • Cash Register Operation
  • ID Verification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Berryessa Sporting Goods
06.2024 - Current

Sales Associate

Charlotte Russe
09.2023 - 07.2024

Bachelor of Science - Agricultural Business

Woodland Community College

High School Diploma -

Winters High School

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Ruby Bernal