Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ruby Cates

Kingwood ,TX

Summary

Proven leader with extensive experience at Kingwood Community Pool Company, adept in staff management and customer engagement. Spearheaded initiatives that enhanced swimmer safety and program quality, demonstrating exceptional team management and operational efficiency. Achieved notable improvements in employee satisfaction and retention through positive work environments and effective communication.

Overview

2
2
years of professional experience

Work History

Restaurant Manager

Jets Pizza
12.2022 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Lifeguard Manager

Kingwood Community Pool Company
05.2024 - 09.2024
  • Streamlined facility operations by establishing clear communication channels between staff members.
  • Scheduled, coordinated and conducted in-service training for 10 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
  • Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
  • Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.

Swim Lesson Coordinator

Kingwood Community Pool Company
06.2024 - 07.2024
  • Recruited trained, and supervised swim instructors, ensuring high-quality lessons for all participants.
  • Coordinated with other instructors to develop engaging lesson plans tailored to individual skill levels and abilities.
  • Managed communication with parents, addressing concerns and sharing updates on their child''s progress.
  • Managed budgetary resources effectively in order to provide necessary equipment upgrades or maintain staffing levels without sacrificing program quality.
  • Built a strong reputation for the swim lesson program within the community through consistent delivery of high-quality, engaging lessons.

Pool Lifeguard

Kingwood Community Pool Company
05.2023 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Attentively monitored swimmers to identify distress.

Swim Lesson Instructor

Kingwood Community Pool Company
06.2023 - 07.2023
  • Increased student confidence in the water through positive reinforcement and gradual progression of skills.
  • Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
  • Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
  • Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
  • Taught daily swim instruction to students varying in ages and skill levels.

Education

High School Diploma -

Kingwood Park High School
Kingwood, TX
05.2025

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management

Affiliations

  • National Charity League

Timeline

Swim Lesson Coordinator

Kingwood Community Pool Company
06.2024 - 07.2024

Lifeguard Manager

Kingwood Community Pool Company
05.2024 - 09.2024

Swim Lesson Instructor

Kingwood Community Pool Company
06.2023 - 07.2023

Pool Lifeguard

Kingwood Community Pool Company
05.2023 - 09.2023

Restaurant Manager

Jets Pizza
12.2022 - Current

High School Diploma -

Kingwood Park High School

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Ruby Cates