Summary
Overview
Work History
Education
Skills
Timeline
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Ruby Celedon

San Diego,CA

Summary

Adept at fostering team collaboration and enhancing operational efficiency, my tenure at the Navy honed my adeptness in emergency preparedness and customer service excellence. Leveraging strong communication and adaptive learning skills, ensured safety and customer satisfaction, significantly contributing to streamlined operations and positive outcomes. Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests.

Overview

6
6
years of professional experience

Work History

Retail Service Specialist

Navy
08.2018 - Current
  • Attended to customer complaints and processed product return or replacement requests.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Coordinated sales floor activities to optimize customer flow and ensure that all shopping areas remained clean, well-stocked, and visually inviting throughout daily operations.
  • Served as a knowledgeable resource for both customers and coworkers, sharing expertise regarding products and services offered within the store environment.
  • Maintained clean, safe, and visually appealing retail spaces aligning with company guidelines and standards for presentation excellence.
  • Conducted regular inventory audits for accurate stock tracking and reordering when necessary.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
  • Tracked stock availability to order supplies for timely stock replenishment.
  • Trained new employees in company procedures, ensuring smooth onboarding and successful integration into the team.
  • Created monthly and weekly employee work plans for 30 employees under direct supervision.

Deckhand

Navy
08.2018 - 10.2020
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Inspected and maintained deck equipment and supplies.
  • Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
  • Contributed to efficient operations by maintaining a clean and organized deck environment.
  • Followed safety protocols and procedures to prevent accidents.
  • Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
  • Implemented effective communication with team members, ensuring smooth coordination during critical operations.
  • Participated in emergency drills, improving overall preparedness for potential hazardous situations.
  • Acted as an essential member during firefighting scenarios by utilizing knowledge in containment techniques; preventing extensive damages from occurring onboard the ship.
  • Collaborated with officers on bridge watch duties to maintain safe navigation practices throughout voyages.
  • Assumed responsibility for checking life-saving appliances routinely; ensured all gear was up-to-date and functioning properly.
  • Repaired, maintained and cleaned 10,000 square feet of decking.

Education

High School Diploma -

Farmington High School
Farmington, MN
06.2018

Skills

  • Good communication skills
  • Excellent written and oral communication
  • Reliability and punctuality
  • Empathy and patience
  • Adaptive Learning
  • Goal-oriented mindset
  • Safety awareness
  • Small Boat Handling
  • Responding to emergencies
  • Painting and Varnishing
  • Multitasking Abilities

Timeline

Retail Service Specialist

Navy
08.2018 - Current

Deckhand

Navy
08.2018 - 10.2020

High School Diploma -

Farmington High School

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Ruby Celedon