Ruby Elleby
Seattle
Summary
Dynamic and detail-oriented Certified Cosmetology Specialist with extensive experience at Great Clips. Proven ability to build strong customer relationships and enhance satisfaction through exceptional service. Highly organized and skilled in inventory management, consistently maintaining a clean and inviting environment while efficiently managing appointments and sales. Highly motivated, with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hairstylist
Great Clips
Seattle
04.2024 - 11.2024
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Greeted customers, answered phones and booked appointments.
- Pre-booked future appointments to increase repeat business.
- Contact: Penny McCoy email: penny@deltinnium.com (This salon location sadly went out of business)
Reail/Sales Associate
Post alley kids boutique
Seattle
05.2022 - 04.2024
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Handled customer complaints in a professional manner.
- Helped customers by answering questions and locating merchandise.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Organized store by returning merchandise to proper areas and restocked displays.
- Contact: Karin Lehotsky (206)-351-7334
Waxing Specialist
Lunchbox Wax
Seattle
01.2022 - 04.2022
- Company Overview: A Seattle waxing salon
- Waxing
- Front desk/ receptionist
- Organization of papers
- Ensured that all work areas were kept clean and tidy at all time.
- Ensured that all work areas were kept clean and tidy at all times
- Product/ package sales
- Booking guests
- POS
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Responded to customer inquiries by phone, email, and in person.
- Inventoried, made repeat orders and stocked treatment rooms.
- Provided personalized care to make clients feel comfortable.
Hairstylist
Zahoomi - Great clips
Seattle
04.2019 - 03.2020
- Hairstyling
- POS
- Booking
- Customer relations
- Receptionist/ front desk
- Product sales
- Restock and salon cleanliness
- Contact: Michelle Petersen (206)-486-0255
Front desk receptionist and tour guide
Klondike gold rush national park
Seattle
01.2015 - 01.2016
- Front desk/receptionist
- Prepared company event projects
- Book group tours
- Explained policies and procedures to visitors.
- Maintained a clean and organized reception area to uphold company image.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Signed for packages, recorded deliveries and distributed to personnel.
Education
Cosmetology - Hairstyling, facials, nail services, product sales, front desk
Gene Juarez academy
Mountlake terrace, WA12.2018
High school - Electives, Biology, ecology, marketing, club manager
Roosevelt high school
Seattle, WA06.2017
Skills
- Clear Verbal Communication
- Highly Organized
- Independent Task Management
- Efficient Learner
- Critical Thinking Skills
- Objective Oriented
- Articulate
- Inviting Communication Style
- Customer service
- Certified Cosmetology Specialist
- Reception Management
- Strong Relationship Building
- Inventory management
- Payment professing
Accomplishments
- O2 Program, Outdoor program where we hike the mountains and teach children to rock climb., 01/14, 12/16
- Earth Day at Arboretum, Volunteered to clean our parks on Earth Day. Very accomplishing., 01/13, 12/17
- Eastern European Club, Vice president of Eastern Europe club at Roosevelt High School. Made club with friends in effort to educate about our culture and clear any misconceptions there might be., 01/13, 12/17
Projects
Being successful and making a living, 01/17, Present, Learning new skills I can use in future work, Continue to be efficient, Make and save money, Eventually buy a house and raise a family
Hobbies and Interests
- Cosmetology
- Outdoors activities
- Different cultures
- Travel
- Communicating with people
- Hairstyling
- Dogs
Languages
- English, Native or Bilingual Proficiency
- Russian, Limited Working Proficiency
Certification
- Certificate of cosmetology from gene juarez academy
Timeline
Hairstylist
Great Clips
04.2024 - 11.2024
Reail/Sales Associate
Post alley kids boutique
05.2022 - 04.2024
Waxing Specialist
Lunchbox Wax
01.2022 - 04.2022
Hairstylist
Zahoomi - Great clips
04.2019 - 03.2020
Front desk receptionist and tour guide
Klondike gold rush national park
01.2015 - 01.2016
Cosmetology - Hairstyling, facials, nail services, product sales, front desk
Gene Juarez academy
High school - Electives, Biology, ecology, marketing, club manager
Roosevelt high school