Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Bubbas. Proven ability to enhance guest experiences through effective upselling techniques and relationship management. Adapt at multitasking in high-volume environments while maintaining cleanliness standards and ensuring order accuracy. Committed to delivering results and fostering team collaboration. I engage with the customer if there is conflict and try my best to provide great satisfaction to the guest for their dinning experience.
Assisted customers by providing exceptional service with a personal touch. Facilitated upselling of beverages and food items to enhance customer satisfaction. Took food and drink orders, delivered items efficiently, and addressed any customer concerns.
Assisted customers at the bar while maintaining a fast-paced environment. Collaborated with team members to adhere to alcohol service protocols. Engaged with patrons to enhance their overall experience at the bar.
I also already have my food handlers and TABC ready without renewal.
Assisted new hires with inquiries regarding POS monitors and customer service protocols. Guided staff on proper food order handling and customer engagement techniques. Trained team members in upselling strategies and station cleanliness, along with back of house responsibilities.