Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ruby Garcia

Bubbas
Midland
1
Language
5
years of professional experience

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Bubbas. Proven ability to enhance guest experiences through effective upselling techniques and relationship management. Adapt at multitasking in high-volume environments while maintaining cleanliness standards and ensuring order accuracy. Committed to delivering results and fostering team collaboration. I engage with the customer if there is conflict and try my best to provide great satisfaction to the guest for their dinning experience.

Work History

Server

2 Years 6 Months
Bubbas | 02.2024 - Current

Assisted customers by providing exceptional service with a personal touch. Facilitated upselling of beverages and food items to enhance customer satisfaction. Took food and drink orders, delivered items efficiently, and addressed any customer concerns.

Assisted customers at the bar while maintaining a fast-paced environment. Collaborated with team members to adhere to alcohol service protocols. Engaged with patrons to enhance their overall experience at the bar.

I also already have my food handlers and TABC ready without renewal.

Assisted new hires with inquiries regarding POS monitors and customer service protocols. Guided staff on proper food order handling and customer engagement techniques. Trained team members in upselling strategies and station cleanliness, along with back of house responsibilities.

District Clerk

3 Months
Ector County Courthouse | 08.2025 - 11.2025
  • Managed court records and filings, ensuring compliance with legal standards.
  • Assisted in scheduling court hearings and maintaining calendars for judges.
  • Processed legal documents accurately within strict deadlines.
  • Coordinated communication between court personnel and the public, enhancing service delivery.
  • Coordinated jury selection processes by preparing summonses, managing juror pools, and addressing related logistical issues.
  • Facilitated communication between court personnel, attorneys, and the public by responding professionally to inquiries and requests for information.
  • Established strong working relationships with courthouse personnel, attorneys, and law enforcement officers through professional interactions and effective communication.

Employee

3 Years
Chick-fil-A | 02.2021 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked with POS monitors and trained new staff with how to work at the industry.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

Education

Bachelor of Science - Criminal Justice

University of Texas Permian Basin | Odessa, TX | 05.2025
  • i have a bachelors major in criminal justice and a minor in psychology so i am very good with communication skills and team work.
  • I also graduated with honors and had some work experience in my field.

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Service prioritization
Team collaboration
Sales expertise
Sales techniques
Order accuracy
Supply restocking
Quality control
Food safety practices
Performance improvement
Table bussing
Suggestive selling
Guest relations management
Point of sale operation
Relationship management
Dining area maintenance

Languages

Spanish
Professional Working

Timeline

District Clerk

Ector County Courthouse
08.2025 - 11.2025Read More

Server

Bubbas
02.2024 - CurrentRead More

Employee

Chick-fil-A
02.2021 - 02.2024Read More

University of Texas Permian Basin

Bachelor of Science from Criminal Justice
Read More
Ruby Garcia