Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Food Unit LeadBaristaFOH RockstarDishwasherWork Type
Full TimePart TimeLocation Preference
RemoteHybridLocation: Seattle, WA
Open to relocation: No
Open To Work
Ruby Herrmann-Lassiter
Seattle
Work Preference
Summary
Dynamic service professional skilled in managing café operations and enhancing team performance. Successfully trained staff in customer service techniques, leading to improved customer satisfaction and retention. Dedicated to upholding quality standards in food safety and service while proactively addressing operational challenges.
Overview
4
4
years of professional experience
Work History
Food Unit Lead
Compass Group
Seattle
03.2025 - Current
- Managed daily cafe operations and ensured smooth workflow.
- Developed schedules and managed staff assignments for efficient coverage.
- Trained staff on customer service techniques and product knowledge.
- Conducted performance evaluations, providing feedback and coaching for team development.
Barista
Compass Group
Seattle
10.2023 - 03.2025
- Maintained and operated espresso machines and commercial brewing equipment to ensure quality beverage production.
- Engaged with customers during peak times to create an enjoyable atmosphere.
- Monitored inventory levels and coordinated supply orders to support daily operations.
- Consistently adhered to scheduled shifts to ensure staffing needs were met.
FOH Rockstar
Next Level Burger
Seattle
01.2023 - 09.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Remained calm during high-pressure situations to ensure continued service quality and work quality while under stress.
- Kept work area tidy and organized, ensuring cleanliness and adherence to quality standards.
- Restocked inventory and ingredients to support kitchen operations and ensure timely service.
Dishwasher
Virginia Mason
Seattle
06.2022 - 12.2022
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Utilized chemicals like detergent, rinse agents, and sanitizers to ensure customer health and safety.
- Followed supervisor guidelines to maintain workflow and efficiency.
- Took on extra responsibilities during peak hours to strengthen team coverage and support critical stations.
Education
High School Diploma - Seattle, WA
Nova High School
Seattle, WA06-2022
Skills
- Schedule optimization
- Inventory management
- Quality control
- Staff training
- Customer service
- Computer proficiency
- Leadership
- Conflict resolution
Volunteer Experience
North Helpline, 60 hours, Sorting donated food and distributing to the neighborhood.
Timeline
Food Unit Lead
Compass Group
03.2025 - Current
Barista
Compass Group
10.2023 - 03.2025
FOH Rockstar
Next Level Burger
01.2023 - 09.2023
Dishwasher
Virginia Mason
06.2022 - 12.2022
High School Diploma - Seattle, WA
Nova High School