Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Floor Sales Person
Nordstrom Rack
Pasadena, CA
08.2020 - Current
Provided exceptional customer service by assisting guests in selecting accessories, shoes, and women's apparel, maintaining a welcoming and professional environment.
Trained new hires on essential tasks such as organizing accessories, processing go-backs, and maintaining floor appearance, ensuring new team members were well-prepared for success.
Managed daily responsibilities, including handling customer transactions, responding to product inquiries, and resolving customer issues efficiently.
Contributed to store performance by meeting sales targets and ensuring visual merchandising standards were maintained across all departments.
Assisted in inventory management by stocking shelves, managing markdowns, and maintaining accurate inventory records.
Education
Bachelor of Arts - Illustration
California State University of Northridge
Northridge, CA
01-2015
Skills
Managed Timely Merchandise Restocking
Personalized Client Engagement
Promoted Positive Work Culture
Increased sales by providing exceptional customer service and product knowledge
Improved store cleanliness and organization, leading to more appealing shopping environment
Proven ability to learn quickly and adapt to new situations
Skilled at working independently and collaboratively in a team environment