Ruby Kirker
Las Cruces,NM
Summary
Diligent Desired Position with solid foundation in providing therapeutic support and assisting in patient rehabilitation. Contributed to improving patient outcomes by implementing treatment plans and facilitating therapeutic exercises. Demonstrated effective communication and organizational skills in collaborative healthcare environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
New Mexico Primary Care Group
09.2014 - 06.2016
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
- Explain treatment procedures, medications, diets and physicians' instructions to patients.
- Perform routine laboratory tests and sample analyses
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Authorize drug refills and provide prescription information to pharmacies.
Medical Assistant
Internal Medicine Premium Healthcare
06.2016 - 02.2017
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician.
- Contact medical facilities or departments to schedule patients for tests and/or admission.
- Electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
Lead Medical Assistant
Memorial Medical Center
08.2019 - 03.2025
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
Occupational Therapy Technician
Function Therapy
03.2025 - Current
- Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
- Participated in quality assurance initiatives aimed at improving overall patient experience by identifying areas needing improvement and implementing corrective actions.
Education
Associate in Applied Science - Medical Assistant
Vista College
01.2012
Graduated - Medical Assistant
Vista College
01.2011
High School Diploma -
Gadsden High School
Anthony, NM01.2006
Skills
- Bi-lingual both written and oral
- Vitals
- Medical Records Filing
- Data Entry
- Ability to Multi-task
- Taking Patient Vitals
- Blood Draws
- Injections
- Patient Scheduling
- Patient Education
- HIPAA Knowledge
Medical Billing & Coding
Timeline
Occupational Therapy Technician
Function Therapy
03.2025 - Current
Lead Medical Assistant
Memorial Medical Center
08.2019 - 03.2025
Medical Assistant
Internal Medicine Premium Healthcare
06.2016 - 02.2017
Medical Assistant
New Mexico Primary Care Group
09.2014 - 06.2016
Associate in Applied Science - Medical Assistant
Vista College
Graduated - Medical Assistant
Vista College
High School Diploma -
Gadsden High School