Ruby Martinez
Waco,Tx
Summary
Current Medical Assistant student looking to obtain a role with a reputable healthcare organization to apply educated background, clinical skills, and provide quality assistance to both physicians and patients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
PLS Check Cashing
05.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Handle customers personal document and checks cashing services.
- Help customer send money worldwide and provide money orders.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Waitress
Taqueria Mexicano Grill & Bar
09.2022 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Cleaned after every shift and restocked.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
Melrose Fashion Family
04.2021 - 11.2021
- Provided administrative support and pitched in to help with special projects whenever needed.
- Fielded phone calls during fashion designer absences, answering questions and taking messages.
- Planned special fashion events, invited guests and contacted media outlets.
- Assisted designers at fashion photo shoots, tracking accessories and dressing models.
- Cleaned during and after shifts , re organized and redecorated.
Education
Currently Attending For CMA -
Southern Careers Institute Inc
Waco, TX09.2023
High School Diploma -
Waco High School
Waco, TX06.2022
Skills
- Money Handling Abilities
- Vital sign measurements
- Process Transactions
- Phlebotomy
- Organization
- Empathy
- Active Listening
- Strong work ethics
- Multitasking
- EKG
- Injections
- Computer skills
- Follow protocols
Certification
CPR/FIRST AID
CMA in progress
Languages
Spanish
Professional Working
Timeline
Customer Service Representative
PLS Check Cashing
05.2023 - Current
Waitress
Taqueria Mexicano Grill & Bar
09.2022 - 05.2023
Cashier
Melrose Fashion Family
04.2021 - 11.2021
Currently Attending For CMA -
Southern Careers Institute Inc
High School Diploma -
Waco High School