Ruby Martinez
Sun Valley,NV
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at BJ's Restaurant & Brewhouse. Expert in cash handling and guest engagement, I consistently foster a welcoming atmosphere, enhancing customer loyalty. Proven ability to thrive in high-volume dining environments while maintaining safe food handling practices.
Overview
12
12
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
09.2014 - Current
- Provided excellent customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Learned menu items thoroughly to provide detailed information and recommendations to customers.
- Supported team members during peak hours by efficiently managing multiple tables and orders.
- Engaged with guests to foster a welcoming atmosphere, encouraging return visits.
- Participated in training sessions to improve skills in service standards and operational procedures.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Reno High School
Reno, NVSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Safe food handling
High volume dining
Languages
Spanish
Native or Bilingual
Timeline
Server
BJ's Restaurant & Brewhouse
09.2014 - Current
High School Diploma -
Reno High School