Ruby Montanez
Pharr,TX
Summary
Adept at enhancing customer experiences and boosting sales, I leveraged exceptional service skills at Texas Roadhouse and Montanez Imports LLC to meet diverse client needs. Skilled in cash handling and guest engagement, I excel in fast-paced environments, significantly contributing to team success and customer satisfaction without relying on numerical metrics.
Overview
1
1
year of professional experience
Work History
Server
Texas Roadhouse
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Associate
Montanez Imports LLC
06.2024 - 12.2024
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Valley View High School
Pharr, TX05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Texas Roadhouse
07.2024 - Current
Sales Associate
Montanez Imports LLC
06.2024 - 12.2024
Valley View High School
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