Ruby Morgan
Eatonville,WA
Summary
Organized and customer-focused professional with experience coordinating schedules, maintaining accurate records, managing client communications, and following up on customer requests. Strong attention to detail with the ability to prioritize multiple tasks, meet deadlines, and maintain accuracy in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Gravity Coffee
Frederickson , WA
04.2025 - Current
- Delivered exceptional customer service by accurately addressing customer needs and requests.
- Communicated effectively with customers and team members to ensure accurate order handling.
- Checked in with customers to address questions and ensure prompt satisfaction, enhancing overall customer experience.
- Managed multiple orders simultaneously in fast-paced environment, ensuring timely service and customer satisfaction.
- Prioritized tasks to consistently meet service expectations during high-volume periods.
- Maintained organized, clean workspace to support efficient daily operations.
- Handled cash transactions with precision and maintained register accountability.
- Trained new employees on equipment service standards and operational procedures, fostering team competency and consistency.
- Maintain accurate inventory records by tracking supplies, monitoring stock levels, and identifying replenishment needs.
Studio Coordinator
Waxing the City
South Hill , WA
03.2023 - 04.2025
- Coordinated daily studio operations to maintain an organized and efficient environment for clients and staff.
- Coordinated scheduling and appointment bookings, ensuring accurate client records to enhance service delivery.
- Managed client communications by phone, email, and in person, providing accurate information and timely responses.
- Followed up with clients regarding appointment reminders, confirmations, questions, and feedback.
- Addressed client inquiries and resolved concerns professionally to ensure customer satisfaction.
- Organized and maintained client records and appointment schedules to ensure accurate efficient daily operations.
- Processed payments and maintained accurate transaction records.
Education
High School Diploma -
Eatonville High School
Eatonville, WA02-2025
Skills
- Organization & Time Management
- Customer Service
- Communication & Client Follow-Up
- Scheduling & Appointment Coordination
- Attention to Detail
- Problem Solving
- Cash transactions
- Team Collaboration
- Multitasking & Prioritization
Timeline
Barista
Gravity Coffee
04.2025 - Current
Studio Coordinator
Waxing the City
03.2023 - 04.2025
High School Diploma -
Eatonville High School