Ruby Munoz
Odessa,TX
Summary
Driven professional with a proven track record at Russell Cellular, enhancing sales team performance and optimizing inventory control. Skilled in jewelry repair and event planning, adept at increasing sales through strategic merchandise presentation and scheduling. Achieved significant repeat business by leveraging exceptional service and in-depth product knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Jewelry Consultant
Zales The Diamond Store
Midland, TX
02.2019
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
Store Sales Manager
Russell Cellular
Odessa, TX
10.2021 - Current
- Developed a high-performing sales team through targeted recruitment, ongoing training, and constructive feedback.
- Oversaw regular inventory audits identifying discrepancies taking corrective actions where necessary.
- Analyzed sales data regularly to identify trends and adjust strategies as needed to capitalize on opportunities or address challenges.
- Optimized scheduling practices to ensure adequate staffing during peak hours while minimizing labor costs.
Lash Artist
Self
Odessa, Tx
06.2019 - 10.2020
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
Education
Odesa High School
Odessa Skills
- Merchandise presentation
- Jewelry repair
- Inventory Control
- Event Planning
Scheduling
Certification
Lash artist
Microbalding
Timeline
Store Sales Manager
Russell Cellular
10.2021 - Current
Lash Artist
Self
06.2019 - 10.2020
Jewelry Consultant
Zales The Diamond Store
02.2019
Odesa High School