Ruby Palomin
Elsa,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service
Advanced Call Center Technologies Harlingen
01.2021 - 04.2025
- Increased clientele through exceptional customer service and professional communication skills.
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Exceeded performance metrics consistently by delivering exceptional customer service experiences.
- Resolved third-party billing, computer system and customer service issues.
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
- Delivered exceptional customer service, resulting in increased client satisfaction scores.
- Provided exceptional customer service by addressing inquiries quickly and professionally.
- Met sales goals by offering excellent customer service.
Caregiver
GLC Academy
07.2013 - 03.2020
- Introduced new teaching methods such as project-based learning, resulting in increased student engagement and motivation.
- Increased student collaboration by developing group projects and team-building activities.
- Participated in annual evaluations, using feedback to refine teaching approach and improve overall effectiveness in the classroom.
- Enhanced parent-teacher communication by providing regular updates on student progress and organizing conferences.
- Contributed to ongoing professional development by attending workshops and conferences related to early childhood education trends and research findings.
- Developed strong relationships with colleagues, collaborating on curriculum design and sharing best practices for teaching strategies.
- Improved overall classroom management, enforcing consistent rules and consequences for behavior.
Education
High School Diploma -
La Villa High School
La Villa, TX06-2007
Skills
- Customer service documentation
- Customer service and engagement
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Dependable and responsible
Certification
Certified
- High Certified Paraprofessional
Timeline
Customer Service
Advanced Call Center Technologies Harlingen
01.2021 - 04.2025
Caregiver
GLC Academy
07.2013 - 03.2020
High School Diploma -
La Villa High School
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