Ruby Roach
Barista
Martinsville,VA
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Barista
The Ground Floor LLC
Martinsville, Virginia
09.2022 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Handled monetary transfers
- Food preparation and presentation
Subway Employee
Subway LLC
Martinsville, VA
07.2021 - 10.2021
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Food preparation and service
Chopstix Employee
Chopstix LLC
Martinsville, VA
10.2020 - 07.2021
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Monetary transfers
- Verbal and digital service in person, online, and over the phone
- Food preparation and presentation
Education
Magna Vista High School
Ridgeway, VA 08.2018 - 05.2022
Piedmont Governor's School
Martinsville, VA 08.2020 - 05.2021
Skills
- Policies and procedures
- Strategic planning
- Excellent communication skills
- Adaptability
- Dedication to task completion
- Hospitality and Accommodation
- Collaborative
- Innovative
Accomplishments
Senior Class President, BETA President, A-student, Show Choir Section Leader, achieved All-District Choir
Timeline
Barista
The Ground Floor LLC
09.2022 - Current
Subway Employee
Subway LLC
07.2021 - 10.2021
Chopstix Employee
Chopstix LLC
10.2020 - 07.2021
Piedmont Governor's School
08.2020 - 05.2021
Magna Vista High School
08.2018 - 05.2022