Ruby Saucedo
Albuquerque,NM
Summary
Detail-oriented professional skilled in bilingual communication, office management, and customer service. Proven ability to assist clients and coordinate events, ensuring smooth operations and impactful outcomes.
Overview
7
7
years of professional experience
Work History
Program Coordinator
Adelante
Albuquerque, New Mexico
03.2022 - Current
- Coordinated office tasks and functions to optimize operational efficiency
- Schedule meetings and appointments
- Work with non-profit organizations for furniture needs
- Assist clients with medical equipment needs
- Assist Spanish speaking clients
- Assisted in coordinating program events to promote community engagement
- Collaborated with case managers to address clients' furniture and medical device needs
- Works with Word, Excel, PowerPoint, salesforce, word press.
- Works with elderly and people with disabilities
- Handled sensitive client information securely
Front End Supervisor
Ross Dress for Less
Albuquerque, New Mexico
03.2020 - 02.2022
- Supervised front end operations to ensure smooth customer transactions.
- Trained staff on register procedures and customer service standards.
- Managed cash handling processes and ensured accurate till balances.
- Resolved customer inquiries promptly to enhance shopping experience.
- Maintained cleanliness and organization of front end areas for safety compliance.
- Trained new employees in customer service techniques and store policies.
Team Member
Cool Springz Trampoline Park
Albuquerque, New Mexico
12.2018 - 03.2019
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Sanitized attractions to minimize spread of germs and bacteria, ensuring visitor safety.
- Assisted customers with purchases, item location, and reward program enrollment to enhance loyalty and satisfaction.
- Assisted customers by answering questions and fulfilling requests.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Kept food preparation zones clean, sanitized, and organized to uphold health standards and improve service efficiency.
- Operated Snackbar by preparing food and beverages for customers.
Education
High School Diploma -
Del Norte High School
Albuquerque, NM04-2019
Skills
- Training and development
- Office management
- Diverse client experience
- Medical equipment assistance
- Data entry
- Proficient in Microsoft Word, Power point, Excel, Sales Force, Word Press
- Bilingual
Timeline
Program Coordinator
Adelante
03.2022 - Current
Front End Supervisor
Ross Dress for Less
03.2020 - 02.2022
Team Member
Cool Springz Trampoline Park
12.2018 - 03.2019
High School Diploma -
Del Norte High School