Ruby Serrano

• patient intake, ensuring accurate information collection.
• Scheduled appointments, optimizing clinic workflow and efficiency.
• Prepared examination rooms, maintaining cleanliness and organization
• Educated patients on treatment plans and
• medications effectively.
• Assisted provider with patient examinations and procedures.
• Translation
• HIPPA
• Operating EKG Equipment
• Medications Inventory
• Supply ordering
• Chart prep
• Phone calls
• Medication refills
• Venipuncture
• Month Quality Controls
• Measured vital signs and took medical histories to prepare patients for examination.
• DME orders
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Performed medical records management, including filing, organizing and scanning documents.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Telephone System

Medication Administration

Completing Insurance Forms

Cleaning and Organizing

Supply Management

Proper Sterilization Techniques

Charting

Medical Procedures

Venipunctures

Translating

Time Management

Organization

EMR system

Vital signs

Pap smears/woman’s health

Examination Preparation

Patient Relations

Clear Communication

Appointment Scheduling

Diagnostic Testing

Cleaning and Sanitizing

Clinical and Operational Judgement

Social Perceptiveness

Time Management

Dictation and Transcription

Problem Anticipation and Resolution

Routine Laboratory Testing

Operating EKG Equipment

Procedure Assistance

Check-In and Check-Out Procedures

Decision Making

Updating Medical Records

Treatment Room Preparation

Multitasking and Prioritization

Pharmacy Relations

Coordinating Drug Refills

Blood and Tissue Collection