Ruby Smith
Peculiar ,MO
Summary
Adept at elevating guest experiences through exceptional service and hospitality, honed across roles at Big Biscuit and other establishments. Demonstrates a strong work ethic and multitasking abilities, enhancing dining satisfaction and efficiency. Skilled in suggestive selling and team collaboration, consistently contributing to positive outcomes and repeat patronage.
Overview
3
3
years of professional experience
Work History
Server
Big Biscuit
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
The Other Place Restaurant
04.2024 - Current
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Improved dining experience by providing prompt, attentive service to guests.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Teacher Intern
Little Blessings Daycare and Preschool
07.2022 - 05.2023
- Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.
- Enhanced student understanding by implementing creative activities and interactive teaching methods.
- Utilized data-driven instruction to modify lesson plans based on student assessment results, maximizing learning outcomes.
- Adapted instructional approaches to accommodate different learning styles, ensuring all students had access to course content.
- Developed activities to help students delve into lessons and obtain hands-on experience.
- Assessed student performance through ongoing evaluations, providing constructive feedback for improvement.
Sever
Longhorn Steakhouse
05.2021 - 08.2022
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Associate Of Arts - Social Work
Metropolitan Community College
Kansas City, MOSkills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Suggestive Selling
- Team member support
- Team Player
- Multitasking
- Cool Under Pressure
Timeline
Server
Big Biscuit
10.2024 - Current
Server
The Other Place Restaurant
04.2024 - Current
Teacher Intern
Little Blessings Daycare and Preschool
07.2022 - 05.2023
Sever
Longhorn Steakhouse
05.2021 - 08.2022
Associate Of Arts - Social Work
Metropolitan Community College
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