Ruchita Lingaraju
Roxbury
Summary
Dynamic professional with experience at the Residential Security Office, excelling in access control and resident support. Proven ability to communicate effectively and manage time in fast-paced environments. Detail-oriented and organized, I am adept at enhancing customer experiences while maintaining a secure atmosphere. Committed to delivering exceptional service and professionalism.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Residential Security Office - RSO Proctor
Northeastern University
Boston
12.2024 - Current
- Committed to maintaining a secure and welcoming environment for all residents and guests.
- Trained in access control procedures to monitor entry points and confirm resident status using university systems.
- Developed strong communication skills by interacting with students, staff, and university departments including NUPD and Residential Life.
- Demonstrated attention to detail and professionalism while completing tasks independently and following supervisor guidelines.
- Served as a resource to residents, assisting with general inquiries and escalating issues to appropriate channels when necessary.
- Gained experience in managing time effectively and making informed decisions in a fast-paced environment.
Event Volunteer
Dr Ambedkar Isntitute of Technology
Boston
01.2023 - 06.2023
- Assisted with check-in process, including ID swiping and distributing materials.
- Helped maintain a clean and organized environment throughout the event.
- Guided attendees and answered general questions to improve overall experience.
Education
Master of Science - Data Analytics
Northeastern University
Boston, MA12-2025
Skills
- Strong verbal communication
- Customer service and interpersonal skills
- Time management and punctuality
- Detail-oriented and organized
- Able to work early mornings, late nights, and weekends
Certification
- CPR and First Aid Certification - ValueCPR
Timeline
Residential Security Office - RSO Proctor
Northeastern University
12.2024 - Current
Event Volunteer
Dr Ambedkar Isntitute of Technology
01.2023 - 06.2023
Master of Science - Data Analytics
Northeastern University
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